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- Tasks: Enhance cloud reliability and performance for RuneScape while collaborating with diverse teams.
- Company: Join Jagex, a leading gaming company known for innovation and teamwork.
- Benefits: Enjoy competitive perks, transparency, and a supportive work environment.
- Other info: Dynamic role with opportunities for hands-on engineering and career growth.
- Why this job: Make a real impact on player experience by modernising cloud services.
- Qualifications: Experience in cloud reliability, AWS expertise, and strong Linux skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Cambridge, UK - Applicants should be based (or willing to relocate) within a comfortable commuting distance of our office to attend onsite as required.
As a Senior Cloud Reliability Engineer in Cloud Tech, you'll help keep RuneScape reliable, scalable and high-performing for players around the world. You'll work across Game, Central Tech and Cloud Platform teams to improve reliability, observability, automation and cloud-native adoption on Jagex's hybrid-cloud platform. This is a role with real breadth: hands-on production engineering, architecture influence across multiple teams, and the chance to modernise services that directly affect player experience. You'll join a highly experienced team and help shape how Jagex delivers reliable live services at scale.
What You'll Be Doing
- Partner with game and development teams to move services toward cloud-native architectures, improving resilience, security and cost efficiency across live environments.
- Support the migration of workloads from managed VPS environments onto Jagex's cloud platform, helping teams modernise safely without compromising uptime.
- Define, embed and improve SLIs, SLOs and error-budget thinking so service reliability is measurable and better understood across teams.
- Design and enhance observability and alerting across logs, metrics and traces, giving teams faster insight into issues and reducing time to detection.
- Automate operational tasks such as scaling, failover and deployments, while building self-healing mechanisms that reduce toil and improve recovery.
- Contribute hands-on reliability improvements across Linux-based production systems, reusable IaC modules and team codebases, while helping raise engineering standards across Cloud Tech.
What We're Looking For
- Proven experience owning reliability for large-scale, internet-facing services in production.
- Demonstrable AWS expertise across services such as VPC, EC2, ECS/EKS, ELB, ECR, Route53, KMS, IAM and Systems Manager.
- Proven capability in cloud-native design, workload modernisation and Infrastructure as Code delivery.
- Strong practical experience with SLIs, SLOs, incident response, root cause analysis and resilient system design.
- Demonstrable production experience with Debian-based Linux environments, virtual machine fleet management and configuration management tooling.
- Hands-on experience with observability platforms, CI/CD, containerisation and programming or scripting in Python or Java.
What We Offer
When you join Jagex you can look forward to a generous Perks.
Senior Cloud Reliability Engineer employer: Jagex: The RuneScape Company
Contact Detail:
Jagex: The RuneScape Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Cloud Reliability Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and connect with current Jagex employees on LinkedIn. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to cloud-native architectures and automation. This gives us a tangible way to see what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. We love candidates who can communicate their ideas clearly and work well in a team, so practice explaining your thought process during problem-solving.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the Jagex family.
We think you need these skills to ace Senior Cloud Reliability Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Cloud Reliability Engineer role. Highlight your experience with cloud-native architectures and any hands-on production engineering you've done. We want to see how your skills align with what we're looking for!
Showcase Your Projects: Include specific projects where you've improved reliability or worked on cloud migrations. We love seeing real examples of your work, especially if they demonstrate your AWS expertise and ability to modernise services.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for key achievements and avoid jargon unless it's relevant. We appreciate straightforward communication that gets to the heart of your experience.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Jagex!
How to prepare for a job interview at Jagex: The RuneScape Company
✨Know Your Cloud Stuff
Make sure you brush up on your AWS knowledge, especially the services mentioned in the job description like EC2, ECS, and Route53. Be ready to discuss how you've used these tools in past projects and how they can improve reliability and performance.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled reliability issues in large-scale systems. Think about specific incidents where you implemented SLIs or SLOs and how that improved service delivery. This will show your hands-on experience and analytical thinking.
✨Get Familiar with Cloud-Native Concepts
Since the role involves moving services towards cloud-native architectures, be prepared to discuss your understanding of this transition. Talk about any relevant projects where you’ve modernised workloads and how you ensured minimal downtime during migrations.
✨Demonstrate Your Automation Know-How
Automation is key in this role, so come armed with examples of how you've automated operational tasks in the past. Whether it's through Infrastructure as Code or self-healing mechanisms, showing your ability to reduce toil will impress the interviewers.