At a Glance
- Tasks: Bridge the gap between players and developers while managing a vibrant community.
- Company: Join Jagex, the creators of RuneScape, in a collaborative environment.
- Benefits: Enjoy flexible working, private healthcare, generous leave, and a performance bonus.
- Other info: Be part of a passionate team dedicated to creating inspiring online worlds.
- Why this job: Shape the future of gaming by empowering player-led innovation in a beloved MMORPG.
- Qualifications: Experience in community management or game development; scripting knowledge is a plus.
The predicted salary is between 36000 - 60000 € per year.
Location: Cambridge, UK – (This position can accommodate flexible working options. However, candidates must be based (or be willing to relocate) within a comfortable commuting distance of our Cambridge office to be able to attend onsite as required).
Are you a community driven, technically minded individual who loves bridging the gap between the player base and the development team? If so, we want to talk to you. Your role acts as a driving force in enabling an exciting new frontier of user-generated plugins for RuneScape. Blending development proficiency with people skills, you will build a development-centric community environment that bridges the gap between internal developers and our passionate community developers, arm them with the information to bring their ideas to life and guide our internal Plugin Project to success through continuous community developer involvement.
Through your own work to learn and comprehend the technology of RuneScape, and through partnering with the Technical Development Teams, you will act as the gateway to key information and discussions our community developers need to thrive.
What you’ll be doing:
- Conceptualise and own the delivery of a Plugin Developer Program for RuneScape.
- Act as a technical bridge of RuneScape within the development community, ensuring access to key information and ensuring our product plan serves external developer needs.
- Learn our technology and coding languages to increasingly self-serve the needs of our Plugin development community over time.
- Design and own events – physically and digitally – that connect our technical teams and plugin community.
- Create extensive documentation and guidance to maximise the potential of external Plugin Development.
- Design and maintain a developer journey into our ecosystem and supporting communities.
- Regularly review and maintain our Plugin Ecosystem, ensuring our best Plugins are highlighted for discovery.
- Identify gaps in community Plugin development and proactively drive executions.
- Manage the Plugin Community spaces to create an optimal development environment.
- Work closely with the rest of RS CM to promote and highlight Plugins that serve player needs.
What we’re looking for:
- Experience in Community Management or development of games - whether as part of a studio or within passion projects / kickstarters / indie projects; relative experience in both areas is highly desirable.
- Understanding of scripting languages such as LUA or Python, with a desire to deepen understanding of these languages and learn in-house tools like RuneScript.
- Passion for MMORPGs and player development communities; strong familiarity with RuneScape is highly desirable.
- An understanding of what builds strong community and how to execute on it.
- Strong collaboration and communication skills, including proficiency at writing digestible technical documentation.
- Experience managing time effectively and contributing to the timely delivery of content against internal schedules.
What we offer:
- When you join Jagex you can look forward to a generous Perks & Benefits package including:
- Private Healthcare, including Dental Plan.
- Minimum 6% Pension contributions.
- Employee Assistance Programme Life Insurance.
- Discretionary annual performance bonus.
- Enhanced family leave policies from day 1.
- Flexible working hours.
- 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more.
About Jagex:
We are Jagex: The RuneScape Company. Home to one of gaming's most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape, has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.
As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025, representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape's history.
We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability. If you require any reasonable adjustments to support you during the recruitment process, please let us know when you're invited to interview.
Technical Community Manager in Cambridge employer: Jagex: The RuneScape Company
At Jagex, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity and collaboration. Our Cambridge office provides flexible working options, a generous benefits package including private healthcare and enhanced family leave, and ample opportunities for professional growth within the gaming industry. Join us in shaping the future of online worlds while being part of a passionate team dedicated to empowering our community of developers and players.
Contact Detail:
Jagex: The RuneScape Company Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Community Manager in Cambridge
✨Tip Number 1
Get to know the company inside out! Research Jagex, their values, and the RuneScape community. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or join relevant forums. Engaging with the community can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to community management and technical skills. Think about how your experience aligns with the role and be ready to share specific examples that highlight your strengths.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great way to reiterate your interest in the role.
We think you need these skills to ace Technical Community Manager in Cambridge
Some tips for your application 🫡
Show Your Passion:Let your love for MMORPGs and RuneScape shine through in your application. We want to see how your enthusiasm for the game and community can translate into the role of Technical Community Manager.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in community management and development. We’re looking for specific examples that demonstrate your skills and how they align with our needs.
Be Clear and Concise:When writing your application, keep it straightforward and easy to read. We appreciate well-structured documents that get straight to the point, especially when it comes to technical documentation.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jagex: The RuneScape Company
✨Know Your Tech
Make sure you brush up on your knowledge of scripting languages like LUA and Python. Familiarise yourself with RuneScript too, as understanding these technologies will help you connect better with the development team and community developers.
✨Show Your Community Spirit
Be prepared to discuss your experience in community management or game development. Share specific examples of how you've built or engaged communities in the past, especially if they relate to MMORPGs or similar projects.
✨Prepare for Collaboration
Since this role involves a lot of collaboration, think about how you can demonstrate your communication skills. Prepare to talk about times when you've successfully worked with others to achieve a common goal, particularly in technical settings.
✨Bring Ideas to the Table
Think about potential ideas for events or initiatives that could connect the technical teams with the plugin community. Showing that you can conceptualise and own projects will highlight your proactive approach and passion for the role.
