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- Tasks: Design and maintain Excel models to forecast player behaviour and support strategic decisions.
- Company: Join Jagex, the creators of RuneScape, in a dynamic gaming environment.
- Benefits: Enjoy private healthcare, flexible hours, generous leave, and a performance bonus.
- Other info: Collaborate with passionate teams and contribute to innovative gaming experiences.
- Why this job: Make an impact in the gaming industry while honing your analytical skills.
- Qualifications: Strong Excel skills and a relevant degree in Finance, Economics, or Mathematics.
The predicted salary is between 50000 - 60000 £ per year.
We are seeking a highly analytical and detail-oriented strategic business modeller to support the commercial finance team in understanding and forecasting player behaviour, with a particular focus on player churn and retention.
The successful candidate will design, build, and maintain a robust Excel-based cohort model that quantifies churn dynamics, supports financial forecasting, and helps guide strategic decisions around player lifetime value, marketing ROI, and retention initiatives.
Location: Hybrid - 2 days a week in Jagex office (Cambridge)
Reports to: Director of Commercial Finance
Key Responsibilities
- Model Development & Maintenance
- Design and build a dynamic Excel model to track and forecast player churn by cohort, incorporating key behavioural and financial metrics (e.g. acquisition date, spend, activity, retention curves).
- Maintain and update the model regularly with new data from finance and data analytics teams.
- Ensure the model is transparent, auditable, and scalable for future business needs.
- Data Analysis & Insights
- Maintain the on-going partnership with the Games and Data teams to reflect changes to assumptions and game roadmaps.
- Supporting creation of business cases to calculate and support ROI narrative.
- Analyse player lifecycle data to identify churn drivers, retention trends, and revenue impacts.
- Segment players into cohorts (e.g. by acquisition channel, geography, game title, or spend level).
- Work closely with marketing and product teams to quantify the impact of retention campaigns or game changes.
- Financial Forecasting & Reporting
- Work closely with product teams to translate Jagex position in the games industry & beyond.
- Integrate churn assumptions into revenue and cash flow forecasts.
- Support budgeting and scenario modelling by providing insight into expected churn rates and lifetime values.
- Prepare and present findings to finance leadership and key stakeholders across the business.
- Collaboration & Cross-Functional Work
- Partner with Data, Marketing, and Product teams to align definitions and data inputs.
- Collaborate with BI and data engineers to automate model inputs over time (e.g. via SQL or Power Query).
- Translate complex analytical outputs into clear, actionable insights for non-technical stakeholders.
Requirements
Key Skills & Experience
- Essential:
- Strong Excel skills, including advanced formulas, data modelling, Power Query, and data visualisation (PivotTables, Charts).
- Experience building financial or analytical models from scratch.
- Excellent quantitative and analytical skills with a keen attention to detail.
- Strong understanding of cohort analysis, churn modelling, or customer lifetime value (LTV) metrics.
- Ability to communicate insights clearly to senior non-technical audiences.
- Relevant degree in Finance, Economics, Mathematics, or related field.
- Experience relating to prior employment in Big 4, Investment Banking, Consulting, other Corporate Finance or similar / equivalent.
- Desirable:
- Experience in gaming, entertainment, or subscription-based businesses.
- Familiarity with SQL or data extraction from BI tools (e.g. Looker, Tableau, Power BI).
- Exposure to Python, R, or other statistical tools for churn or retention modelling.
- Understanding of digital marketing metrics and player acquisition funnels.
Personal Attributes
- Curious and data-driven with a proactive approach to problem solving.
- Comfortable managing large, complex datasets.
- Strong business acumen – able to link data insights to financial performance.
- Excellent communication and stakeholder management skills.
- Passion for gaming and understanding player behaviour.
What we offer:
- Private Healthcare, including Dental Plan.
- Minimum 6% Pension contributions.
- Employee Assistance Programme & onsite Counselling.
- Life Insurance.
- Discretionary annual performance bonus.
- Enhanced family leave policies from day 1.
- Flexible working hours.
- 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!
About Jagex: We are Jagex: The RuneScape Company - home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.
As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025 representing a major step in building a multi-genre future for the RuneScape universe.
We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.
Headquartered in Cambridge, United Kingdom, we are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission - to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions & values - We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences which inspire our communities.
Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.
Join us. The next era of RuneScape - and the next chapter of Jagex: The RuneScape Company - starts now.
We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.
If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.
Strategic Business Modeller in Cambridge employer: Jagex Limited
Contact Detail:
Jagex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Business Modeller in Cambridge
✨Tip Number 1
Network like a pro! Reach out to folks in the gaming and finance sectors on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews by brushing up on your Excel skills and understanding churn modelling. Be ready to showcase how you can turn data into actionable insights – that's what they'll want to see!
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application there. It shows you're genuinely interested in being part of our team at Jagex!
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, who doesn’t appreciate a bit of gratitude?
We think you need these skills to ace Strategic Business Modeller in Cambridge
Some tips for your application 🫡
Show Off Your Excel Skills: Since this role is all about building and maintaining Excel models, make sure to highlight your Excel expertise in your application. Share specific examples of how you've used advanced formulas, data visualisation, or Power Query in past projects.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your experience with cohort analysis and churn modelling. Remember, we want to see how you can communicate complex insights to non-technical audiences!
Tailor Your Application: Make your application stand out by tailoring it to the job description. Mention your relevant experience in gaming or subscription-based businesses, and connect your skills to the specific responsibilities listed in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Jagex!
How to prepare for a job interview at Jagex Limited
✨Master Your Excel Skills
Since the role heavily relies on advanced Excel skills, make sure you brush up on your formulas, data modelling, and visualisation techniques. Practise building a simple cohort model before the interview to demonstrate your capability.
✨Know Your Churn Metrics
Familiarise yourself with key concepts like churn dynamics and customer lifetime value. Be prepared to discuss how you would approach analysing player behaviour and what metrics you would consider essential for forecasting.
✨Prepare for Cross-Functional Collaboration
This role involves working closely with various teams. Think of examples from your past experiences where you successfully collaborated with marketing or product teams. Highlight your communication skills and how you translate complex data into actionable insights.
✨Show Your Passion for Gaming
Jagex values a genuine interest in gaming and player behaviour. Share your thoughts on current trends in the gaming industry and how they relate to player retention. This will show that you’re not just qualified but also passionate about the field.