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JAEGER-LECOULTRE

Boutique Director, Old Bond Street

London Full-Time 43200 - 72000 £ / year (est.) No home office possible

At a Glance

Tasks: Lead a dynamic team to drive sales and deliver exceptional client experiences.
Company: Join Jaeger-LeCoultre, a prestigious luxury brand known for its craftsmanship and innovation.
Benefits: Enjoy a full-time role with opportunities for personal growth and development.
Why this job: Be part of a vibrant culture that values diversity, creativity, and excellence in luxury retail.
Qualifications: 5+ years in luxury retail management; strong leadership and interpersonal skills required.
Other info: Engage in global brand events and collaborate with top industry professionals.

The predicted salary is between 43200 - 72000 £ per year.

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HOW WILL YOU MAKE AN IMPACT?

As our Flagship Boutique Director, you will lead and develop a high-performing team, fostering a positive and results-oriented environment, and empowering them to achieve their full potential.

(Permanent, Full-Time)

HOW WILL YOU MAKE AN IMPACT?

As our Flagship Boutique Director, you will lead and develop a high-performing team, fostering a positive and results-oriented environment, and empowering them to achieve their full potential.

Key Responsibilities

Driving and developing sales, marketing, profitability and client service level in the Boutique
Managing a proactive and results-oriented team, set goals for all sales associates and motivate the team daily
Building the client database and leading client development action plans
Ensure that the team understands and is applying the Brand and Group policies
Reach sales, product mix and profitability targets set by Management
Develop client’s network, establish relationships with high-end clients
Uphold the Brand’s customer service standards and policies
Manage, develop and control the team, support the Boutique team culture
Lead daily and weekly meetings to ensure strong cross functional communication to achieve results
Coach and organize the trainings in accordance with the development needs of the team
Coordinate special CRM or Marketing programmes together with the Marketing team
Monitor and ensure the highest level of client service
Deep knowledge of the Boutique client database, and oversee the CRM activity
Ensure the best representation of the Brand in the Boutique, with respect to Visual Merchandising guidelines, while supporting sales and product mix objectives
Take part in the Brand events locally and globally
Supervise Boutique Administration and Operations (cash, transaction management, stock management, repairs, security)

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Proven track-record managing a luxury flagship boutique, showroom, property coming from direct or similar sector (jewellery & watches, luxury fashion, five-star hotel management, etc.)
At least 5 years of experience in team leadership and management
Able to work diplomatically and well with different cultures
Fluent in English, other languages would be a plus
Good knowledge of Microsoft Office suite is essential
Committed to ensuring an outstanding client experience in the Flagship
Pro-activity and resourceful to generate new business and ideas
Confident and interpersonal skills to manage the team
Committed to excellence in execution
Team player and fair-mindedness

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

We value freedom, collegiality, loyalty, and solidarity.
We foster empathy, curiosity, courage, humility, and integrity.
We care for the world we live in.

Your Journey With Us

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

2nd Stage – Interview with the Senior HR Business Partner

3rd Stage – Interview with the Country Director

4th Stage – Interview with the Int. Commercial Development Director

Learn More About Life At Richemont Below

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

Jaeger-LeCoultre – YouTube

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales, Business Development, and Administrative
Industries

Retail Luxury Goods and Jewelry

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