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- Tasks: Lead CRM growth strategy across Email, App, and SMS for a trendy brand.
- Company: Join Jadedldn, a vibrant Gen-Z focused retailer.
- Benefits: Enjoy 50% employee discount, 24 days holiday, and hybrid working.
- Other info: Be part of a forward-thinking team with exciting growth opportunities.
- Why this job: Shape customer experiences and drive retention in a dynamic environment.
- Qualifications: 7+ years in CRM with strong HTML skills and great communication.
The predicted salary is between 50000 - 70000 £ per year.
Jadedldn is seeking a Senior CRM Manager to lead its growth strategy across Email, App, and SMS. This senior role focuses on developing a cohesive CRM strategy, improving customer retention KPIs, and leveraging CRM platforms like Ometria.
The ideal candidate will have over 7 years of experience in a Gen-Z brand/retailer, strong HTML knowledge, and excellent communication skills.
Benefits include:
- 50% employee discount
- 24 days holiday
- hybrid working arrangements
- and more.
Senior CRM Growth & Personalisation Lead (Hybrid) in London employer: Jadedldn
Contact Detail:
Jadedldn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Growth & Personalisation Lead (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Jadedldn or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! If you’ve got experience with CRM platforms like Ometria, make sure to highlight that in conversations. Share specific examples of how you’ve improved customer retention KPIs in past roles.
✨Tip Number 3
Prepare for the interview by researching Jadedldn’s current CRM strategies. Think about how you can contribute to their growth across Email, App, and SMS. Tailor your ideas to fit their brand voice and values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior CRM Growth & Personalisation Lead (Hybrid) in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 7+ years of experience in the Gen-Z brand or retail space. We want to see how your background aligns with our needs, so don’t hold back on those relevant achievements!
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their expertise with what we’re looking for.
Demonstrate Your CRM Knowledge: Since this role is all about CRM strategy, make sure to showcase your familiarity with platforms like Ometria. Share examples of how you’ve used CRM tools to drive growth and improve customer retention.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using bullet points and clear headings. This helps us quickly see why you’d be a great fit for the Senior CRM Growth & Personalisation Lead role.
How to prepare for a job interview at Jadedldn
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM platforms, especially Ometria. Brush up on how to leverage these tools for customer retention and growth strategies. Being able to discuss specific features and how they can benefit the company will show your expertise.
✨Showcase Your Experience with Gen-Z Brands
Since the role requires experience in a Gen-Z brand or retailer, prepare examples of your past work that resonate with this demographic. Highlight campaigns or strategies you've implemented that successfully engaged younger audiences.
✨Demonstrate Strong Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and confidently. Consider preparing a brief presentation on a past project to showcase your ability to convey complex ideas simply and effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to CRM strategy and customer retention. Think through potential challenges and your approach to solving them, as this will demonstrate your strategic thinking and problem-solving skills.