Senior CRM & Omnichannel Growth Lead

Senior CRM & Omnichannel Growth Lead

Full-Time 60000 - 84000 £ / year (est.) No working from home possible
Jaded London

At a Glance

  • Tasks: Lead CRM growth strategy across Email, App, and SMS for a trendy brand.
  • Company: Join Jaded London, a vibrant Gen-Z focused fashion brand.
  • Benefits: Enjoy hybrid working, 50% discount, and generous holiday allowance.
  • Other info: Perfect opportunity for career growth in a creative and youthful company.
  • Why this job: Make a real impact on customer engagement in a dynamic environment.
  • Qualifications: 7+ years in senior CRM management with strong HTML and platform knowledge.

The predicted salary is between 60000 - 84000 £ per year.

Jaded London is seeking a Senior CRM Manager based in Greater London. You will lead the CRM growth strategy across Email, App, and SMS, working closely with the Head of Ecommerce.

Candidates should have over 7 years of experience in senior CRM management within a Gen-Z brand, strong knowledge of HTML, and extensive experience with CDP/ESP/CRM platforms, particularly Ometria.

The company offers hybrid working arrangements and multiple employee benefits including a 50% discount and generous holidays.

Senior CRM & Omnichannel Growth Lead employer: Jaded London

Jaded London is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those passionate about driving CRM growth in a vibrant Gen-Z brand. With hybrid working arrangements, generous holiday allowances, and a 50% employee discount, we prioritise employee well-being and development, ensuring ample opportunities for professional growth in the heart of Greater London.

Jaded London

Contact Details:

Jaded London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior CRM & Omnichannel Growth Lead

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at Jaded London or similar brands. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your previous CRM successes. Highlight your experience with platforms like Ometria and how you’ve driven growth in past roles.

Tip Number 3

Be ready for the interview! Research Jaded London’s brand values and their approach to Gen-Z marketing. Tailor your answers to show how your experience aligns with their goals and culture.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Senior CRM & Omnichannel Growth Lead

CRM Management
Email Marketing
App Marketing
SMS Marketing
HTML
CDP/ESP/CRM Platforms
Ometria

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight your 7+ years of experience in senior CRM management. We want to see how you've driven growth in previous roles, especially within a Gen-Z brand. Use specific examples to showcase your skills!

Get Technical:Since strong knowledge of HTML and experience with CDP/ESP/CRM platforms like Ometria is key, don’t shy away from mentioning your technical skills. We love seeing candidates who can blend creativity with tech-savviness!

Tailor Your Application:Take the time to tailor your application to Jaded London. Mention how your values align with ours and why you’re excited about leading the CRM growth strategy. Personal touches go a long way!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Jaded London

Know Your CRM Inside Out

Make sure you brush up on your knowledge of CRM platforms, especially Ometria. Be ready to discuss how you've used these tools in past roles to drive growth and engagement, particularly with Gen-Z audiences.

Showcase Your Omnichannel Strategy

Prepare examples of successful omnichannel campaigns you've led. Highlight how you integrated Email, App, and SMS to create a seamless customer experience, as this will be crucial for the role.

Demonstrate Your Leadership Skills

Since you'll be leading the CRM growth strategy, think about times when you've successfully managed teams or projects. Be ready to share how you motivate others and drive results in a collaborative environment.

Ask Insightful Questions

Prepare thoughtful questions about Jaded London's current CRM strategies and future goals. This shows your genuine interest in the company and helps you understand how you can contribute to their success.