Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead retail operations, pop-ups, and store openings for a seamless customer experience.
- Company: Dynamic retail brand with a focus on innovation and collaboration.
- Benefits: 50% employee discount, 24 days holiday, hybrid working, and regular social events.
- Why this job: Join a fast-paced environment and make a real impact in retail operations.
- Qualifications: 4+ years in retail operations and strong project management skills required.
- Other info: Casual dress code and fully-stocked kitchens for a fun workplace vibe.
The predicted salary is between 40000 - 50000 ÂŁ per year.
We are looking for a highly organised and commercially driven Retail Operations Manager to take ownership of all retail operations. This role will lead the planning and execution of pop-ups, store openings, and ongoing retail operations, ensuring a seamless customer experience and strong commercial performance across all physical touchpoints.
Sitting within the brand team, this role will act as the central point of coordination between creative, production, retail staff, and external partners, bringing retail concepts to life efficiently and at a high standard.
Key Responsibilities- Retail & PopâUp Operations
- Lead end-to-end execution of pop-ups and retail activations, from planning through to delivery.
- Own timelines, budgets, and logistics for all store openings and temporary retail spaces.
- Coâordinate with internal teams (brand, marketing, VM, logistics, merchandising, retail staff) and external vendors to ensure smooth execution.
- Ensure all retail environments reflect brand standards and deliver a premium customer experience.
- Store Production & Openings
- Manage the production process for new store openings and popâups (fixtures, fittings, signage, equipment).
- Work closely with design, VM, and build partners to deliver stores on time and on budget.
- Oversee installation, snagging, and final readiness for launch.
- Build scalable processes for future store rollouts.
- Staffing & Scheduling
- Own retail staff hiring & plans across popâups and stores.
- Create and manage staff rotas along with Store Retail Managers based on footfall, trading patterns, and commercial targets.
- Support hiring and onboarding of retail teams where required as well as external security teams.
- Ensure stores are adequately staffed while maintaining cost efficiency.
- Stock Management & Logistics
- Oversee stock allocation, replenishment, and transfers across all retail locations.
- Work closely with warehouse and eâcommerce teams to ensure optimal stock levels.
- Monitor sellâthrough and react quickly to trading performance.
- Implement processes to minimise stock loss and inefficiencies.
- Operational Excellence
- Develop and implement retail operational processes.
- Ensure compliance with all local regulations, health & safety, and retail best practices.
- Identify opportunities to improve efficiency, reduce costs, and increase store performance.
- Act as the key problemâsolver for any retail operational issues.
- 4+ years experience in retail operations, popâups, or store development.
- Strong project management skills with the ability to manage multiple openings/activations simultaneously.
- Experience working crossâfunctionally with brand, marketing, and logistics teams.
- Commercial mindset with a strong understanding of retail KPIs.
- Highly organised with strong attention to detail.
- Comfortable working in a fastâpaced, highâgrowth environment.
- Willingness to travel for store openings and activations.
- 50% Employee Discount.
- 24 days holiday per year (plus bank holidays).
- A paid day off on your birthday.
- A paid moving day per year.
- Hybrid Working Arrangements â 1 day per week WFH after 6 month probation.
- Pension Scheme.
- Bonus Scheme.
- Employee Assistance Programme for you and your family.
- ÂŁ500 employee referral bonus scheme.
- Local Business Discounts (cafĂŠs, fitness, beauty etc).
- NorthâWest London office location directly located next to good transport links.
- Casual office dress code (your style of dress is up to you, wear what you feel best in).
- Fullyâstocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies).
- Regular Office Social Events (e.g. payday socials).
Retail Operations Manager in London employer: Jaded London
Contact Detail:
Jaded London Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Retail Operations Manager in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to talk about your past experiences and how they relate to the Retail Operations Manager role. Use specific examples that highlight your project management and operational excellence.
â¨Tip Number 3
Be proactive! If you see a company you love, donât wait for them to post a job. Reach out directly through our website and express your interest. A well-timed email can make all the difference and show your enthusiasm for the brand.
â¨Tip Number 4
Prepare for interviews by researching the companyâs retail operations. Understand their brand standards and customer experience goals. This will help you tailor your answers and demonstrate that youâre the perfect fit for the Retail Operations Manager position.
We think you need these skills to ace Retail Operations Manager in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Retail Operations Manager role. Highlight your experience in retail operations, pop-ups, and project management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and how you can contribute to our team. Be sure to mention any relevant achievements that showcase your commercial mindset.
Showcase Your Organisational Skills: Since this role requires strong organisational skills, give examples of how you've successfully managed multiple projects or store openings in the past. We love seeing how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. Itâs the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Jaded London
â¨Know Your Retail Operations Inside Out
Before the interview, make sure youâre well-versed in retail operations, especially around pop-ups and store openings. Brush up on your knowledge of logistics, stock management, and customer experience strategies. This will help you speak confidently about how you can contribute to their goals.
â¨Showcase Your Project Management Skills
Prepare examples that highlight your project management experience. Discuss specific instances where you successfully managed timelines, budgets, and cross-functional teams. This will demonstrate your ability to handle multiple openings and activations simultaneously, which is crucial for this role.
â¨Understand Their Brand and KPIs
Research the companyâs brand values and key performance indicators (KPIs). Be ready to discuss how you can align retail operations with their commercial objectives. Showing that you understand their business model will set you apart from other candidates.
â¨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about their current challenges in retail operations or how they measure success for pop-up events. This not only shows your interest but also gives you a chance to demonstrate your problem-solving mindset.