At a Glance
- Tasks: Coordinate logistics for fashion e-commerce, ensuring smooth stock movement and customer satisfaction.
- Company: Join a dynamic fashion e-commerce team with a focus on innovation and customer experience.
- Benefits: Enjoy 50% employee discount, 24 days holiday, hybrid working, and more perks!
- Other info: Casual dress code, fully-stocked kitchens, and regular social events to keep the vibe fun!
- Why this job: Be part of a fast-paced environment where your contributions directly impact the fashion retail industry.
- Qualifications: 4+ years in logistics, strong organisational skills, and a passion for fashion.
The predicted salary is between 30000 - 40000 £ per year.
Focus: Fashion E‑Commerce, Retail Stores, Bonded Warehouse & Returns
Department: Logistics / Supply Chain
Reports to: Head of Logistics
Role Overview
Operating across standard and bonded warehousing, the Logistics Coordinator plays a critical role in ensuring smooth, compliant, and customer-focused stock movement across outbound and return flows. This role requires strong coordination skills, attention to detail, and the ability to work in a fast-paced environment while maintaining high service standards.
Outbound Logistics – E‑Commerce & Retail (Primary Focus)
- Coordinate daily outbound shipments across e‑commerce and retail store replenishment.
- Ensure on‑time, accurate dispatch in line with SLAs and brand standards.
- Work closely with warehouse and 3PL partners to manage cut‑offs and peak volumes.
- Support launches, campaigns, and store opening outbound requirements.
Express Carrier & Last‑Mile Delivery Management
- Manage day‑to‑day operations with express parcel carriers (DHL, DPD, UPS, …).
- Monitor delivery performance, transit times, and exceptions.
- Resolve delivery issues in collaboration with Customer Service.
- Support freight invoice validation and carrier performance reviews.
Bonded Warehouse Operations & Customs Compliance
- Coordinate bonded warehouse stock movements in compliance with HMRC regulations.
- Maintain accurate duty‑unpaid and duty‑paid inventory records.
- Liaise with customs brokers, freight forwarders, and warehouse teams.
- Support audits, reconciliations, and documentation accuracy.
Inbound Logistics (Ad Hoc Support)
- Track inbound supplier and production shipments.
- Support customs clearance and delivery scheduling.
- Ensure inbound stock availability for launches and retail needs.
Return Logistics & Reverse Supply Chain
- Coordinate e‑commerce and retail store returns with carriers and warehouses.
- Ensure timely processing, grading, and restocking of returned stock.
- Support compliant handling of international and bonded returns.
- Monitor return volumes, turnaround times, and cost impacts.
- Work closely with Customer Service to resolve return‑related issues.
Retail Store Network Support
- Support logistics for new store openings, refits, and VM rollouts.
- Coordinate replenishment and ad hoc shipments to stores.
- Support store‑to‑store and store‑to‑warehouse transfers.
Skills & Competencies
- Strong understanding of fashion e‑commerce logistics and fast‑turn, high‑SKU environments.
- Experience managing express parcel and courier services.
- Knowledge of bonded warehouse operations and customs compliance (highly desirable).
- Strong organisational skills with attention to detail.
- Confident using WMS/TMS systems, carrier portals, and Excel.
- Proactive problem‑solver with the ability to work calmly under pressure.
- Clear communication skills with internal teams, carriers, and external partners.
Experience & Qualifications
- 4+ years’ experience in logistics, supply chain, or operations (fashion, e‑commerce, or retail preferred).
- Experience in outbound logistics and last‑mile delivery management.
- Exposure to bonded or customs‑controlled warehousing is a strong advantage.
- Familiarity with inbound and return flows within an e‑commerce or retail environment.
- Logistics or supply chain qualifications (e.g. CILT) are a plus but not essential.
Personal Attributes
- Highly organised, detail‑focused, and reliable.
- Hands‑on, proactive, and solution‑oriented.
- Thrives in a scale‑up environment with evolving processes.
- Strong sense of ownership and accountability.
- Interest in fashion, retail, and delivering great customer experience.
Benefits
- 50% Employee Discount
- 24 days holiday per year (plus bank holidays)
- A paid day off on your birthday
- A paid moving day per year
- Hybrid Working Arrangements - 1 day per week WFH after 6 month probation
- Pension Scheme
- Bonus Scheme
- Employee Assistance Programme for you and your family
- £500 employee referral bonus scheme
- Local Business Discounts (cafés, fitness, beauty etc)
- North‑West London office location directly located next to good transport links
- Casual office dress code (your style of dress is up to you, wear what you feel best in)
- Fully‑stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
- Regular Office Social Events (e.g. payday socials)
Logistics Coordinator (Fashion E-Commerce, Retail, Bonded Warehouse & Returns) in London employer: Jaded London
As a Logistics Coordinator in our dynamic fashion e-commerce environment, you'll thrive in a supportive and innovative workplace that values your contributions. With a strong focus on employee growth, we offer a range of benefits including a generous employee discount, hybrid working arrangements, and regular social events to foster a vibrant work culture. Located in North-West London with excellent transport links, we ensure you have the resources and support needed to excel in your role while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Coordinator (Fashion E-Commerce, Retail, Bonded Warehouse & Returns) in London
✨Tip Number 1
Network like a pro! Reach out to people in the fashion e-commerce and logistics space. Use LinkedIn to connect with industry professionals, join relevant groups, and engage in discussions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its logistics operations. Understand their supply chain processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate; you’re the one they’ve been looking for!
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios related to logistics challenges, like managing peak volumes or handling returns. Be ready to share how you would tackle these issues during interviews. It’ll show you’re proactive and solution-oriented!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that dream job in logistics!
We think you need these skills to ace Logistics Coordinator (Fashion E-Commerce, Retail, Bonded Warehouse & Returns) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Logistics Coordinator role. Highlight your experience in fashion e-commerce logistics and any relevant achievements to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics in the fashion industry and how your background makes you the perfect fit for our team.
Show Off Your Attention to Detail:In logistics, details matter! Make sure your application is free from typos and errors. This shows us you’re organised and take pride in your work—qualities we value highly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Jaded London
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics, especially in the fashion e-commerce sector. Understand the key processes like outbound shipments, returns, and customs compliance. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous logistics roles. Whether it's resolving delivery issues or managing peak volumes, having specific scenarios ready will demonstrate your proactive approach and ability to work under pressure.
✨Familiarise Yourself with Key Systems
Since the role involves using WMS/TMS systems and Excel, make sure you're comfortable discussing your experience with these tools. If you have any specific achievements related to improving efficiency or accuracy using these systems, be ready to share them!
✨Emphasise Your Attention to Detail
In logistics, details matter! Be prepared to talk about how you've maintained accuracy in inventory records or ensured compliance with regulations. Highlighting your organisational skills will reassure the interviewers that you can handle the demands of the role.
