At a Glance
- Tasks: Coordinate logistics for fashion e-commerce, ensuring smooth stock movement and returns.
- Company: Dynamic fashion e-commerce company with a focus on customer experience.
- Benefits: 50% employee discount, hybrid working, and 24 days holiday plus bank holidays.
- Other info: Casual dress code, fully-stocked kitchens, and regular social events.
- Why this job: Join a fast-paced environment and make an impact in the fashion logistics world.
- Qualifications: 4+ years in logistics, strong organisational skills, and a passion for fashion.
The predicted salary is between 35000 - 45000 £ per year.
Focus: Fashion E‑Commerce, Retail Stores, Bonded Warehouse & Returns
Department: Logistics / Supply Chain
Reports to: Head of Logistics
Role Overview
Operating across standard and bonded warehousing, the Logistics Coordinator plays a critical role in ensuring smooth, compliant, and customer-focused stock movement across outbound and return flows. This role requires strong coordination skills, attention to detail, and the ability to work in a fast-paced environment while maintaining high service standards.
- Outbound Logistics – E‑Commerce & Retail (Primary Focus)
- Coordinate daily outbound shipments across e‑commerce and retail store replenishment.
- Ensure on‑time, accurate dispatch in line with SLAs and brand standards.
- Work closely with warehouse and 3PL partners to manage cut‑offs and peak volumes.
- Support launches, campaigns, and store opening outbound requirements.
- Express Carrier & Last‑Mile Delivery Management
- Manage day‑to‑day operations with express parcel carriers (DHL, DPD, UPS, …).
- Monitor delivery performance, transit times, and exceptions.
- Resolve delivery issues in collaboration with Customer Service.
- Support freight invoice validation and carrier performance reviews.
- Bonded Warehouse Operations & Customs Compliance
- Coordinate bonded warehouse stock movements in compliance with HMRC regulations.
- Maintain accurate duty‑unpaid and duty‑paid inventory records.
- Liaise with customs brokers, freight forwarders, and warehouse teams.
- Support audits, reconciliations, and documentation accuracy.
- Inbound Logistics (Ad Hoc Support)
- Track inbound supplier and production shipments.
- Support customs clearance and delivery scheduling.
- Ensure inbound stock availability for launches and retail needs.
- Return Logistics & Reverse Supply Chain
- Coordinate e‑commerce and retail store returns with carriers and warehouses.
- Ensure timely processing, grading, and restocking of returned stock.
- Support compliant handling of international and bonded returns.
- Monitor return volumes, turnaround times, and cost impacts.
- Work closely with Customer Service to resolve return‑related issues.
- Retail Store Network Support
- Support logistics for new store openings, refits, and VM rollouts.
- Coordinate replenishment and ad hoc shipments to stores.
- Support store‑to‑store and store‑to‑warehouse transfers.
Skills & Competencies
- Strong understanding of fashion e‑commerce logistics and fast‑turn, high‑SKU environments.
- Experience managing express parcel and courier services.
- Knowledge of bonded warehouse operations and customs compliance (highly desirable).
- Strong organisational skills with attention to detail.
- Confident using WMS/TMS systems, carrier portals, and Excel.
- Proactive problem‑solver with the ability to work calmly under pressure.
- Clear communication skills with internal teams, carriers, and external partners.
Experience & Qualifications
- 4+ years’ experience in logistics, supply chain, or operations (fashion, e‑commerce, or retail preferred).
- Experience in outbound logistics and last‑mile delivery management.
- Exposure to bonded or customs‑controlled warehousing is a strong advantage.
- Familiarity with inbound and return flows within an e‑commerce or retail environment.
- Logistics or supply chain qualifications (e.g. CILT) are a plus but not essential.
Personal Attributes
- Highly organised, detail‑focused, and reliable.
- Hands‑on, proactive, and solution‑oriented.
- Thrives in a scale‑up environment with evolving processes.
- Strong sense of ownership and accountability.
- Interest in fashion, retail, and delivering great customer experience.
Benefits
- 50% Employee Discount
- 24 days holiday per year (plus bank holidays)
- A paid day off on your birthday
- A paid moving day per year
- Hybrid Working Arrangements - 1 day per week WFH after 6 month probation
- Pension Scheme
- Bonus Scheme
- Employee Assistance Programme for you and your family
- £500 employee referral bonus scheme
- Local Business Discounts (cafés, fitness, beauty etc)
- North‑West London office location directly located next to good transport links
- Casual office dress code (your style of dress is up to you, wear what you feel best in)
- Fully‑stocked kitchens and fridges (hello endless brekkie and snack supply, see ya afternoon munchies)
- Regular Office Social Events (e.g. payday socials)
Logistics Coordinator (Fashion E‑Commerce, Retail, Bonded Warehouse & Returns) employer: Jaded London
As a Logistics Coordinator in our dynamic fashion e-commerce environment, you will thrive in a supportive and innovative workplace that values your contributions. With a strong focus on employee growth, we offer extensive benefits including a generous employee discount, hybrid working arrangements, and regular social events to foster a vibrant work culture. Located in North-West London, our office is easily accessible and provides a casual dress code, ensuring you feel comfortable while delivering exceptional service in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Coordinator (Fashion E‑Commerce, Retail, Bonded Warehouse & Returns)
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Jaded London and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Jaded London!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Jaded London keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Coordinator (Fashion E‑Commerce, Retail, Bonded Warehouse & Returns)
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Jaded London:This is your chance to really connect with the team at Jaded London. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Jaded London
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Jaded London.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Jaded London that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Jaded London. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
