At a Glance
- Tasks: Provide top-notch customer service and manage inquiries across various platforms.
- Company: Join Jaded London, a trendy brand with a supportive team culture.
- Benefits: Enjoy a 50% staff discount, holiday entitlement, and a birthday off.
- Other info: Hybrid work setup with one WFH day per week after probation.
- Why this job: Be part of a fashion-forward team and make customers happy every day.
- Qualifications: Strong communication skills and a passion for fashion.
The predicted salary is between 25650 - 31350 £ per year.
Jaded London is seeking a customer care executive to monitor orders and provide exceptional service from inquiry to delivery.
You’ll handle emails, live chat and social media, resolving issues and ensuring brand consistency.
In a hybrid setup, you’ll work in the North-West London office with one WFH day per week after probation, enjoying a 50% staff discount, holiday entitlement, a birthday off, and a supportive team culture that values fashion-forward service.
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Fashion Customer Care Specialist — Hybrid, 50% Discount employer: Jaded London
As a Sample & Showroom Coordinator, you will thrive in a dynamic and supportive environment that values creativity and collaboration. Our North-West London office offers a casual dress code, flexible working hours, and a range of employee benefits including generous discounts, holiday perks, and regular social events, making it an excellent place for personal and professional growth. Join us to be part of a team that prioritises innovation and teamwork while ensuring you have the resources and support needed to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Fashion Customer Care Specialist — Hybrid, 50% Discount
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like Jaded London!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including Jaded London.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for Jaded London.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at Jaded London!
We think you need these skills to ace Fashion Customer Care Specialist — Hybrid, 50% Discount
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at Jaded London.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to Jaded London!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at Jaded London. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at Jaded London
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
