Jaded London is seeking a Customer Care professional to support orders from click to doorstep, ensuring a seamless experience across channels. You will handle delivery issues, returns, exchanges, and product questions with a brand-focused, positive voice.
Key duties include coordinating with warehouse and production teams, updating dispatch status, and delivering timely responses on email, chat, and social media. Hybrid work option available.
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Fashion Customer Care Specialist - Hybrid, 50% Discount in City of London employer: Jaded London
As a Sample & Showroom Coordinator, you will thrive in a dynamic and supportive environment that values creativity and collaboration. Our North-West London office offers a casual dress code, flexible working hours, and a range of employee benefits including generous discounts, holiday perks, and regular social events, making it an excellent place for personal and professional growth. Join us to be part of a team that prioritises innovation and teamwork while ensuring you have the resources and support needed to excel in your role.