At a Glance
- Tasks: Deliver exceptional client experiences and drive sales in a luxury department store.
- Company: Join the innovative Jacquemus fashion house, known for its unique style and creativity.
- Benefits: Gain valuable experience in luxury retail and develop your career in a dynamic environment.
- Other info: Opportunity to work in a vibrant team and embrace the Jacquemus spirit.
- Why this job: Be an ambassador for a renowned brand and connect with clients through fashion.
- Qualifications: 5+ years in luxury sales, strong product knowledge, and excellent client relationship skills.
The predicted salary is between 31050 - 37950 £ per year.
Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France. Dedicated to the memory of the designer’s late mother, the brand draws inspiration from a passion for culture. The Jacquemus ready-to-wear and accessories collections for men and women reference the French way of life and universal gestures of beauty, encompassing influences from fine art photography to decorative arts, cinema, painting, and sculpture.
Your Role: As a Senior Client Advisor, you will be an ambassador of the House and play a crucial role in offering each client a unique experience in line with the values and commitment of the House. You will strive to discover your clients' personalities and identify their desires while introducing them to the DNA of the House and its entire product range.
MISSIONS
- Contribute to the development of sales revenue and achieving the sales targets of the store
- Welcome and advise our clients to provide them with an exceptional experience
- Share your product expertise with our clients
- Show initiative and boldness in suggesting complementary products
- Contribute to the recruitment and loyalty of our clients by building privileged and lasting relationships with each of them
- Ensure the proper maintenance of the store
- Collaborate with the rest of the team to ensure the smooth operation of the store: Visual merchandising, restocking, transfers, customer service, stock management
- Master and adhere to internal procedures and guidelines
- Support the digital evolution of the House
- Embrace the Jacquemus spirit with your creativity and sense of excellence
YOUR PROFILE
- You have a high sensitivity to product and fashion
- You have at least 5 years of professional experience in sales and in the fashion or luxury sector, and ideally experience selling luxury handbags
- You have the ability to understand and go beyond the client's needs to offer the best possible client experience
- You have the ability to transition pre-existing client follow while also absorbing existing boutique clients reassigned to them
- You have a taste for challenges and a desire to collectively achieve set objectives
- Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are essential for your success at JACQUEMUS
- You are fluent in English. Another language would be a plus
From end of November to end of July.
FIX TERM CONTRACT 8 MONTHS - SENIOR CLIENT ADVISOR - DEPARTMENT STORE - LONDON employer: JACQUEMUS
At LA MAISON JACQUEMUS, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Bicester store offers unique opportunities for personal and professional growth, allowing you to develop your leadership skills while working with a passionate team in the luxury fashion sector. With a focus on employee well-being and a commitment to excellence, we ensure that our team members thrive in a dynamic environment that celebrates creativity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land FIX TERM CONTRACT 8 MONTHS - SENIOR CLIENT ADVISOR - DEPARTMENT STORE - LONDON
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JACQUEMUS, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JACQUEMUS!
We think you need these skills to ace FIX TERM CONTRACT 8 MONTHS - SENIOR CLIENT ADVISOR - DEPARTMENT STORE - LONDON
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JACQUEMUS, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JACQUEMUS and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JACQUEMUS that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JACQUEMUS
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
