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- Tasks: Prepare quotations and manage customer relationships for Jacopa products.
- Company: Join a leading company in the water/wastewater industry.
- Benefits: Gain valuable experience with potential for career growth.
- Why this job: Be part of a team that supports essential municipal services.
- Qualifications: Engineering qualification preferred; strong communication skills required.
- Other info: Office-based role with occasional site visits and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Reporting to: Parts and Service Manager
Job Function: Prepare quotations and follow up enquiries for all Jacopa products in the municipal division.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Office based account management with customers and Jacopa Key Account Managers, maintain a working relationship, will require the occasional site visit, inspection and surveys.
- Interpret potential customer’s requirements and select relevant spare/replacement parts for the full range of Jacopa Products.
- Utilise internal systems including contract records/machine parts lists and liaise with internal departments and external suppliers to establish the parts required and associated costs.
- Produce a quotation/proposal for the parts required and submit to customer/KAM.
- Follow up quotation with customer/KAM and provide any additional assistance necessary to secure order.
- Review customer terms and conditions of sale/contract, enter into dialogue to negotiate best terms for Jacopa.
- Acknowledge receipt of orders and enter into internal computer system for processing/handover procedure to Project Engineer.
- Prepare received order for handover to Projects Engineer.
- Liaise closely with Projects Engineer to facilitate smooth completion of contract and margin prediction realization.
- Liaise with customer contacts/KAM’s following contract including undertaking review of plant condition reports when needed to fully support customer full life cycle of installed plant.
- Other duties may be assigned as required.
LEADERSHIP/SUPERVISORY RESPONSIBILITIES
None
EDUCATION, TRAINING AND EXPERIENCE
- Engineering Qualification Preferred
- Water/Waste water or related industry experience
COMMUNICATION SKILLS
- Ability to resolve complaints respond to sensitive inquiries effectively;
- Ability to understand and both read, write and converse in English and at advanced level.
INDEPENDENT JUDGEMENT, DECISION MAKING & PROBLEM SOLVING
- Ability to make decisions requiring the use of a variety of variables in standard and non-standard situations.
- Requires discretion and independent judgment on matters of significance.
OTHER SKILLS AND ABILITIES
- Computer Skills: Proficiency in Word, Excel, and other MS Office programs.
- Mathematical Skills: Ability to understand and apply mathematical concepts such as addition, subtraction, multiplication, and division.
- Travel: May need to travel within the UK.
- Other: Previous Proposal, Quotation or Design experience would be an advantage.
- Ability to meet deadlines, multi-task, and be detail oriented in order to keep track of proposals and revisions made. Follow-through is also important to make sure conversion rates are improved upon regularly.
PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; the noise level in the work environment is usually quiet.
Parts & Service Proposals Administrator in Birmingham employer: Jacopa Ltd
Contact Detail:
Jacopa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts & Service Proposals Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want you to be able to discuss how your skills can help them with their parts and service proposals. Show them you’re genuinely interested!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe in making that extra effort!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Parts & Service Proposals Administrator in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Parts & Service Proposals Administrator role. Highlight your relevant experience in account management and proposal preparation, as this will show us you understand what we're looking for.
Show Off Your Skills: Don’t forget to mention your proficiency in MS Office and any experience you have with quotations or proposals. We want to see how your skills align with the job description, so be specific about your abilities!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jacopa Ltd
✨Know Your Products
Familiarise yourself with Jacopa's range of products and services. Understanding the specifics of what you’ll be quoting for will not only impress your interviewers but also help you answer questions more confidently.
✨Master the Art of Quotation
Brush up on how to prepare quotations and proposals. Be ready to discuss your previous experiences with similar tasks, and think about how you can streamline the process to improve conversion rates.
✨Communication is Key
Since this role involves liaising with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively resolved complaints or negotiated terms in the past.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss scenarios where you've had to make decisions using various variables. Think of specific examples that demonstrate your independent judgement and ability to handle non-standard situations.
