At a Glance
- Tasks: Set up and support AV systems for exciting live events and conferences.
- Company: Prestigious Central London organisation with a focus on exceptional client experiences.
- Benefits: Competitive salary, generous leave, private medical cover, and ongoing training.
- Other info: Flexible hours with TOIL for evening and weekend events, plus career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the world of live events.
- Qualifications: 2+ years in AV or IT support, strong troubleshooting skills, and excellent communication.
The predicted salary is between 37000 - 37000 £ per year.
Are you an AV professional who enjoys the variety of live events, client interaction, and hands-on technical delivery? We're recruiting on behalf of a prestigious Central London organisation seeking an AV Technician to become the primary on-site AV specialist, supporting a diverse programme of conferences, presentations, lectures, meetings and high-profile events. This is a highly visible, customer-facing role where you'll take ownership of event technology across multiple event spaces, working closely with internal stakeholders and external clients to deliver exceptional experiences.
The Role
- Setting up, operating and supporting AV systems for a wide range of live events
- Managing room configurations and technical requirements with clients and event organisers
- Supporting presentations, conferences, hybrid meetings and special events
- Maintaining AV equipment and ensuring systems remain operational and up to date
- Providing first and second-line IT support where required
- Assisting with basic network and systems administration tasks
- Delivering user training and technical guidance to staff
- Working with third-party suppliers and technology partners
- Contributing to future AV and technology improvement projects
About You
We're looking for someone who can combine technical expertise with excellent customer service skills. You'll ideally have:
- 2+ years' experience in an AV, Event Technology or IT Support role
- Experience supporting live events and working directly with clients
- Strong troubleshooting and problem-solving abilities
- Knowledge of AV technologies, conferencing solutions and presentation systems
- Understanding of networking fundamentals and TCP/IP
- Experience supporting Windows environments
- Excellent communication and organisational skills
- A proactive and professional approach
- The flexibility to support occasional evening and weekend events (TOIL provided)
Desirable Experience
- Dante audio networking
- Crestron and/or Lutron control systems
- Video conferencing technologies
- IT infrastructure or systems administration experience
What's On Offer?
- Competitive salary
- Generous annual leave allowance
- Excellent pension contribution
- Private medical cover
- Ongoing training and professional development
- Subsidised meals
- Season ticket and cycle-to-work support
- Life assurance
- A varied role within a highly respected organisation
This is an excellent opportunity for an AV professional looking to take ownership of a technically diverse environment while working within a unique and prestigious setting. Apply today to receive the full job description and discuss the opportunity in confidence.
AV Technician in Warrington employer: JacobsMassey AV Specialists
Join a prestigious Central London organisation as an AV Technician, where you'll thrive in a dynamic work culture that values innovation and collaboration. With competitive salaries, generous benefits, and ample opportunities for professional development, this role offers a unique chance to engage with high-profile events while enhancing your technical skills in a supportive environment. Experience the excitement of live events and the satisfaction of delivering exceptional client experiences in a vibrant city setting.
Contact Details:
JacobsMassey AV Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AV Technician in Warrington
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars. The more people you know in the AV world, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in AV setups and live events. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your passion for AV technology and client interaction.
✨Tip Number 4
Prepare for interviews by practising common AV-related questions and scenarios. Be ready to demonstrate your troubleshooting skills and how you handle client interactions under pressure.
We think you need these skills to ace AV Technician in Warrington
Some tips for your application 🫡
Show Off Your AV Skills:Make sure to highlight your technical expertise in AV systems and live events. We want to see how your experience aligns with the role, so don’t hold back on showcasing your troubleshooting skills and any relevant projects you've worked on.
Customer Service is Key:Since this is a customer-facing role, we need to know about your excellent communication and organisational skills. Share examples of how you've interacted with clients and ensured their needs were met during live events.
Tailor Your Application:Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences directly to what we're looking for in an AV Technician.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at JacobsMassey AV Specialists
✨Know Your AV Stuff
Make sure you brush up on your technical knowledge about AV systems and equipment. Be ready to discuss your experience with different technologies, especially those mentioned in the job description like Dante audio networking and video conferencing solutions.
✨Show Off Your Customer Service Skills
Since this role is highly customer-facing, prepare examples of how you've successfully interacted with clients in the past. Think about times when you went above and beyond to ensure a great experience during live events.
✨Be Ready for Problem-Solving Questions
Expect questions that test your troubleshooting abilities. Prepare scenarios where you had to think on your feet to resolve technical issues during an event. Highlight your problem-solving process and the outcome.
✨Demonstrate Flexibility and Proactivity
This role requires flexibility for evening and weekend events. Be prepared to discuss your availability and willingness to adapt. Share examples of how you've taken initiative in previous roles to improve processes or support your team.
