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For Companies At a Glance
- Tasks: Set up and operate audio-visual systems for live events, ensuring top-notch client satisfaction.
- Company: Dynamic company in London focused on delivering exceptional event experiences.
- Benefits: Competitive salary up to £48,000, plus opportunities for growth and development.
- Why this job: Join a creative team and lead exciting events while honing your technical skills.
- Qualifications: 4+ years of experience in audio-visual systems and strong customer service skills.
- Other info: Mentorship opportunities and a vibrant work culture await you!
The predicted salary is between 28800 - 48000 £ per year.
Our client is searching for a Technical Specialist - Video who will be responsible for the setup and operation of small to large-scale audio-visual systems for live events, while consistently delivering the highest levels of client satisfaction. Based in London, the role frequently involves acting as a team leader for on-site departmental teams and supporting the successful delivery of events.
Salary: Up to £48,000
Key Job Responsibilities
- Event Design and Planning: Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event.
- Event Design and Planning: Assist Labour teams with fulfilling accurate roles with internal and external staff, ensuring the right people are in the right roles.
- Event Design and Planning: Ensure all video components are added to technical drawings for events in Vectorworks.
- Event Design and Planning: Ensuring consistency across all events for plans and schematics being drawn, and accurate documentation is provided for onsite teams for delivery.
- Event Design and Planning: Assisting with pre-production for media server/switching workflow to aid onsite delivery.
- Equipment Operation: Full understanding and operation of advanced switching systems for large scale events, linking multiple switchers where necessary (Barco E2/S3).
- Equipment Operation: Plan, design and install multi blended projection systems utilizing Barco, Christie and Panasonic projectors with their relevant software systems.
- Equipment Operation: Design and lead complex multi screen LED display builds, utilizing multiple processors.
- Equipment Operation: Delegate tasks efficiently across large scale projects, ensuring timely delivery of all video aspects of an event.
- Drives Results: Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolves problems quickly as they arise.
- Do the Right Thing: Complies with all Company security and safety measures. Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite. Ensures equipment is secure from theft and/or damage when in use.
- Customer Service: Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication.
- See the Bigger Picture: Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/venue/client relationship.
- Training/Staff Development: Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
- Event Supervision: Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event.
- Equipment Maintenance: Assists team with proper preparation, security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs.
Job Qualifications:
- Bachelor’s Degree or equivalent is preferred.
- 4+ years of field experience in specialty area is required.
- 3-5 years of customer service or hospitality experience is preferred.
Technical Specialist - Video employer: JacobsMassey AV Specialists
Contact Detail:
JacobsMassey AV Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist - Video
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to audio-visual tech. The more people you know, the better your chances of landing that Technical Specialist gig.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and experiences with video systems. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Check out our website for openings that match your skills in event design and AV technology!
✨Tip Number 4
Prepare for interviews by brushing up on common technical questions and scenarios you might face. Practice explaining your problem-solving process, especially when it comes to troubleshooting during live events.
We think you need these skills to ace Technical Specialist - Video
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Specialist - Video role. Highlight your experience with audio-visual systems and any relevant projects you've worked on. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your customer service experience and teamwork skills, as these are key for us.
Showcase Your Technical Skills: In your application, be sure to showcase your technical expertise, especially with systems like Barco, Christie, and Panasonic projectors. We love seeing specific examples of how you've successfully managed video setups in past events.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at JacobsMassey AV Specialists
✨Know Your Tech Inside Out
Make sure you’re well-versed in the specific audio-visual systems mentioned in the job description, like Barco E2/S3 and various projectors. Brush up on your technical knowledge and be ready to discuss how you've successfully operated these systems in past events.
✨Showcase Your Event Experience
Prepare to share specific examples of events you've worked on, focusing on your role in planning, setup, and troubleshooting. Highlight any leadership experience you have, especially in directing teams during live events, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Since delivering world-class service is key, think of instances where you exceeded client expectations. Be ready to discuss how you maintain positive relationships with clients and how you handle challenging situations to ensure customer satisfaction.
✨Be Ready for Problem-Solving Scenarios
Expect questions that test your ability to troubleshoot technical issues on the spot. Prepare a few scenarios where you successfully resolved problems during an event, showcasing your quick thinking and technical expertise.
