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- Tasks: Lead audio-visual setups for live events and ensure top-notch client satisfaction.
- Company: Dynamic company specialising in live event audio-visual solutions.
- Benefits: Competitive salary up to £43,000, career growth, and a vibrant work culture.
- Why this job: Join a creative team and make live events unforgettable with your technical skills.
- Qualifications: Experience in audio-visual systems and strong customer service skills required.
- Other info: Opportunity to mentor others and enhance your technical expertise in a fast-paced environment.
The predicted salary is between 30000 - 48000 £ per year.
The Technical Lead (Audio) is responsible for the setup, operation, and oversight of small- to large-scale audio-visual systems within a live event environment. Operating at an intermediate technical level, the role ensures systems are delivered to a high standard while maintaining exceptional client satisfaction. The position reports to a Technical Supervisor, Technical Manager, Technical Events Manager, or Senior Project Manager, depending on function and region.
Salary: Up to £43,000
Key Job Responsibilities
- FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
- Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, L’Acoustics)
- Setting up comms systems (RTS, Tecpro, GreenGo)
- Setting up line systems and mics for live acts
- Operating monitors for live acts
- Leading teams on builds, shows and derigs
- Troubleshoot technical issues and resolve problems quickly as they arise.
Customer Service
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
- Be a leader, mentor and coach for other Technicians on Delivering World Class Service philosophy.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
Technical Ability
- Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
- Anticipates equipment challenges and changes in a timely and professional manner.
- Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
- Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilising floor up-selling techniques.
- Works with clients to finalise invoices.
Job Qualifications
- High school diploma or GCSE equivalent
- Technical Level 3 Certification is required.
- 2-3+ years of customer service or hospitality experience is preferred.
- 2-3+ years of audio visual experience is required.
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.
Technical Lead - Audio employer: JacobsMassey AV Specialists
Contact Detail:
JacobsMassey AV Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead - Audio
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online forums where audio-visual techies hang out. We can’t stress enough how important it is to connect with people in the field; you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work with audio systems, mixing consoles, and live events. We all love a good visual, so having something to share can really set you apart when chatting with potential employers.
✨Tip Number 3
Practice your interview skills! Get a mate to throw some common technical questions your way, or even better, simulate a real-life scenario where you troubleshoot an issue. We want you to feel confident and ready to impress when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented folks like you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Technical Lead role!
We think you need these skills to ace Technical Lead - Audio
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with audio-visual systems and customer service. We want to see how your skills match the Technical Lead role, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about audio-visual technology and how you’ve delivered world-class service in the past. Keep it engaging and personal!
Show Off Your Technical Skills: We’re looking for someone who knows their way around mixing consoles and PA systems. Be sure to mention any specific equipment you’ve worked with, like Yamaha or DiGiCo, to catch our eye!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JacobsMassey AV Specialists
✨Know Your Gear
Make sure you’re familiar with the specific audio equipment mentioned in the job description, like Yamaha and Allen & Heath mixing consoles. Brush up on your knowledge of PA systems and comms systems too, as being able to discuss these confidently will show your technical prowess.
✨Showcase Your Customer Service Skills
Since this role emphasises client satisfaction, prepare examples of how you've gone above and beyond for customers in past roles. Think about times when you’ve resolved issues quickly or maintained positive relationships with clients, as these stories will highlight your ability to deliver world-class service.
✨Demonstrate Leadership Qualities
As a Technical Lead, you’ll be expected to lead teams. Be ready to share experiences where you’ve mentored or coached others, especially in high-pressure situations. This will illustrate your capability to guide a team while ensuring everything runs smoothly during events.
✨Prepare for Problem-Solving Scenarios
Anticipate questions about troubleshooting technical issues. Think of specific challenges you’ve faced in previous roles and how you resolved them. Being able to articulate your problem-solving process will show that you can handle the unexpected during live events.
