At a Glance
- Tasks: Lead and manage AV support services across multiple locations in a fast-paced corporate environment.
- Company: Join a leading Global Investment Bank in London with a dynamic team.
- Benefits: Competitive salary, professional development, and opportunities for international travel.
- Other info: Opportunity to mentor and develop a talented engineering team.
- Why this job: Make a real impact by enhancing AV technologies and service delivery.
- Qualifications: Experience in audio-visual technologies and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Our client is seeking an experienced Engineering Manager to join their London team, working onsite within a leading Global Investment Bank environment. The successful candidate will take full responsibility for the support and management of end users and installed meeting room technologies across the bank’s EMEA office estate, ensuring a high standard of service delivery within a fast-paced corporate setting. This is an excellent opportunity for a driven and experienced AV professional to join an established operation, with the scope to lead, develop, and continuously enhance the AV support service across multiple locations.
Key Responsibilities:
- Proactively troubleshoot and remediate AV faults using established diagnostic techniques, facilitating hardware repairs or replacement either yourself or via the wider team as required.
- Take full responsibility for maximising uptime of the audio-visual unified communication systems in the EMEA estate.
- Ensure tickets are raised for all faults and closing out any open engineering tickets.
- Build positive relationships, communicate and coordinate on-site with clients, facility owners, general contractors, and associated trades as required to deliver the required services.
- Ratify AV system documentation to ensure they are aligned to latest industry standards and best practices ongoing.
- A passion for service excellence, with a wealth of knowledge and experience in all current audio-visual technologies.
- Provide remote technical support to other offices as required.
- Positively manage, develop and mentor team members in the engineering team.
- Responsible for ensuring the engineering team are working efficiently and effectively throughout their working day, assigning tasks as required and ensuring work is completed to the required standard.
- Be prepared and able to travel (sometimes internationally) to other Bank offices as required.
- Work with project teams in facilitating AV installations within the Banks EMEA estate.
- Take ownership for administering access controls for temporary or installation staff linked to engineering works.
Manager, Implementation Engineering employer: JacobsMassey AV Specialists
Join a leading Global Investment Bank in London, where you will thrive in a dynamic corporate environment that values innovation and excellence. As an Engineering Manager, you will not only lead a talented team but also enjoy extensive opportunities for professional growth and development, all while contributing to the enhancement of cutting-edge AV technologies across multiple locations. With a strong emphasis on service delivery and collaboration, this role offers a unique chance to make a meaningful impact within a prestigious organisation.
Contact Details:
JacobsMassey AV Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Implementation Engineering
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with AV technologies and how you've tackled challenges in the past. Use real examples to demonstrate your problem-solving abilities and passion for service excellence.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Check out our website for roles that match your skills and interests. Tailor your approach to each company, showing them why you're the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be an asset to their engineering team.
We think you need these skills to ace Manager, Implementation Engineering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your AV expertise and any management experience you have, as this role is all about leading a team and ensuring top-notch service delivery.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about AV technologies and how your background makes you the perfect fit for this role. Don’t forget to mention your experience in fast-paced environments!
Showcase Problem-Solving Skills:Since troubleshooting is key in this role, include examples of how you've successfully resolved AV issues in the past. We want to see your diagnostic techniques in action and how you’ve maximised uptime for users.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at JacobsMassey AV Specialists
✨Know Your AV Stuff
Make sure you brush up on your knowledge of audio-visual technologies. Be ready to discuss specific systems you've worked with and how you've tackled troubleshooting in the past. This role is all about service excellence, so showing your passion for AV will definitely impress.
✨Showcase Your Leadership Skills
As a Manager, Implementation Engineering, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've developed team members or improved team efficiency in previous roles. Highlighting your experience in managing projects will also be key.
✨Communication is Key
You'll be working closely with clients and various stakeholders, so practice articulating your thoughts clearly. Think about how you can build positive relationships and coordinate effectively with different teams. Maybe even prepare a few scenarios where your communication skills made a difference.
✨Be Ready for Problem-Solving
Expect to be asked about how you handle AV faults and service delivery challenges. Prepare to discuss specific diagnostic techniques you've used and how you ensure high uptime for AV systems. Showing that you can think on your feet and come up with solutions will set you apart.
