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- Tasks: Lead audio-visual setups for live events and ensure top-notch client satisfaction.
- Company: Dynamic company focused on delivering exceptional audio experiences.
- Benefits: Competitive salary up to £43,000, with opportunities for growth and development.
- Why this job: Join a creative team and make live events unforgettable with your technical skills.
- Qualifications: Technical Level 3 Certification and 2-3 years of audio-visual experience required.
- Other info: Be a mentor and leader while working in an exciting, fast-paced environment.
The predicted salary is between 30000 - 48000 £ per year.
The Technical Lead (Audio) is responsible for the setup, operation, and oversight of small- to large-scale audio-visual systems within a live event environment. Operating at an intermediate technical level, the role ensures systems are delivered to a high standard while maintaining exceptional client satisfaction. The position reports to a Technical Supervisor, Technical Manager, Technical Events Manager, or Senior Project Manager, depending on function and region.
Salary: Up to £43,000
Key Job Responsibilities:
- FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
- Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, L’Acoustics)
- Setting up comms systems (RTS, Tecpro, GreenGo)
- Setting up line systems and mics for live acts
- Operating monitors for live acts
- Leading teams on builds, shows and derigs
- Troubleshoot technical issues and resolve problems quickly as they arise.
Customer Service:
- Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
- Value People - Be a leader, mentor and coach for other Technicians on Delivering World Class Service philosophy.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
Technical Ability:
- Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
- See the Bigger Picture - Anticipates equipment challenges and changes in a timely and professional manner.
- Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
- Interacts with other staff and outside vendors for equipment.
- Drive Results - Increases revenue by utilising floor up-selling techniques.
- Work with clients to finalise invoices.
Job Qualifications:
- High school diploma or GCSE equivalent
- Technical Level 3 Certification is required.
- 2-3+ years of customer service or hospitality experience is preferred.
- 2-3+ years of audio visual experience is required.
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.
Technical Lead - Audio in London employer: JacobsMassey AV Specialists
Contact Detail:
JacobsMassey AV Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead - Audio in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work with audio-visual systems. Whether it's videos of past events or testimonials from clients, let your experience shine through.
✨Tip Number 3
Prepare for interviews by practising common questions related to technical challenges and customer service scenarios. We want you to be ready to demonstrate how you handle pressure and lead teams effectively.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Technical Lead - Audio in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with audio-visual systems and customer service. We want to see how your skills match the Technical Lead role, so don’t be shy about showcasing your relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about audio-visual technology and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Technical Skills: In your application, mention specific equipment and systems you’ve worked with, like Yamaha or DiGiCo consoles. We’re looking for someone who knows their stuff, so don’t hold back on the technical details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at JacobsMassey AV Specialists
✨Know Your Gear Inside Out
Make sure you’re familiar with the specific audio equipment mentioned in the job description, like Yamaha and DiGiCo mixing consoles. Being able to discuss your hands-on experience with these systems will show that you’re not just a techie but someone who can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot on the spot during a live event. This will demonstrate your ability to stay calm under pressure and resolve problems efficiently.
✨Emphasise Customer Service Experience
Since this role involves a lot of client interaction, be ready to talk about your customer service skills. Share stories where you went above and beyond to ensure client satisfaction, as this aligns perfectly with their 'World Class Service' philosophy.
✨Be a Team Player
Highlight your leadership and mentoring experiences. Discuss how you’ve led teams or trained others in previous roles. This will show that you can not only manage your tasks but also uplift those around you, which is crucial for this position.
