Manager, Implementation Engineering in London

Manager, Implementation Engineering in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
JacobsMassey AV Specialists

At a Glance

  • Tasks: Lead and enhance AV support services across multiple locations in a fast-paced corporate environment.
  • Company: Join a leading Global Investment Bank in London with a dynamic team.
  • Benefits: Competitive salary, career development opportunities, and a chance to work with cutting-edge AV technology.
  • Other info: Opportunity for international travel and mentoring within a supportive engineering team.
  • Why this job: Make a real impact by ensuring seamless AV experiences for users across the EMEA estate.
  • Qualifications: Experience in AV technologies and strong leadership skills are essential.

The predicted salary is between 60000 - 80000 £ per year.

Our client is seeking an experienced Engineering Manager to join their London team, working onsite within a leading Global Investment Bank environment. The successful candidate will take full responsibility for the support and management of end users and installed meeting room technologies across the bank’s EMEA office estate, ensuring a high standard of service delivery within a fast-paced corporate setting.

This is an excellent opportunity for a driven and experienced AV professional to join an established operation, with the scope to lead, develop, and continuously enhance the AV support service across multiple locations.

  • Proactively troubleshoot and remediate AV faults using established diagnostic techniques, facilitating hardware repairs or replacement either yourself or via the wider team as required.
  • Take full responsibility for maximising uptime of the audio-visual unified communication systems in the EMEA estate.
  • Ensure tickets are raised for all faults and closing out any open engineering tickets.
  • Build positive relationships, communicate and coordinate on-site with clients, facility owners, general contractors, and associated trades as required to deliver the required services.
  • Ratify AV system documentation to ensure they are aligned to latest industry standards and best practices ongoing.
  • A passion for service excellence, with a wealth of knowledge and experience in all current audio-visual technologies.
  • Provide remote technical support to other offices as required.
  • Positively manage, develop and mentor team members in the engineering team.
  • Responsible for ensuring the engineering team are working efficiently and effectively throughout their working day, assigning tasks as required and ensuring work is completed to the required standard.
  • Be prepared and able to travel (sometimes internationally) to other Bank offices as required.
  • Work with project teams in facilitating AV installations within the Banks EMEA estate.
  • Take ownership for administering access controls for temporary or installation staff linked to engineering works.

Manager, Implementation Engineering in London employer: JacobsMassey AV Specialists

Join a leading Global Investment Bank in London, where you will thrive in a dynamic corporate environment that values innovation and excellence. As an Engineering Manager, you will not only lead a talented team but also enjoy ample opportunities for professional growth and development, all while contributing to the enhancement of cutting-edge audio-visual technologies. With a strong emphasis on service delivery and collaboration, this role offers a unique chance to make a meaningful impact across multiple locations within the EMEA estate.

JacobsMassey AV Specialists

Contact Details:

JacobsMassey AV Specialists Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Manager, Implementation Engineering in London

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with AV technologies and service excellence. Bring examples of how you've maximised uptime or resolved issues quickly – it’ll make you stand out!

Tip Number 3

Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your passion for AV support and management. Tailor your approach to each company’s culture and values – it shows you’re genuinely interested.

Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows you’re keen and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Manager, Implementation Engineering in London

Audio-Visual Technologies
Troubleshooting Skills
Service Delivery
Client Relationship Management
Technical Support
Team Management
Project Coordination

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the role of Engineering Manager. Highlight your experience with AV technologies and any leadership roles you've had. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about service excellence in AV support and how you can contribute to our team. Keep it engaging and relevant to the job description.

Showcase Your Problem-Solving Skills:In your application, give examples of how you've proactively troubleshot AV faults in the past. We love candidates who can demonstrate their ability to think on their feet and resolve issues efficiently.

Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at JacobsMassey AV Specialists

Know Your AV Stuff

Make sure you brush up on your knowledge of audio-visual technologies. Be ready to discuss specific systems and troubleshooting techniques you've used in the past. This will show that you're not just familiar with the tech, but that you can also handle any issues that come up.

Showcase Your Leadership Skills

As a Manager, Implementation Engineering, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you developed their skills and ensured efficient workflows.

Communication is Key

Since you'll be working closely with clients and contractors, practice articulating your thoughts clearly. Think about how you can build positive relationships and coordinate effectively with different stakeholders. Maybe even prepare a few scenarios where you successfully navigated complex communications.

Be Ready for Problem-Solving

Expect to be asked about how you would troubleshoot AV faults. Have a few examples ready that showcase your diagnostic techniques and how you’ve resolved issues in high-pressure situations. This will highlight your proactive approach and technical expertise.