At a Glance
- Tasks: Set up and support AV systems for exciting live events and conferences.
- Company: Prestigious Central London organisation with a focus on exceptional client experiences.
- Benefits: Competitive salary, generous leave, private medical cover, and ongoing training.
- Other info: Flexible hours with TOIL for evening and weekend events, plus career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the world of live events.
- Qualifications: 2+ years in AV or IT support, strong troubleshooting skills, and excellent communication.
The predicted salary is between 37000 - 37000 £ per year.
Are you an AV professional who enjoys the variety of live events, client interaction, and hands-on technical delivery? We're recruiting on behalf of a prestigious Central London organisation seeking an AV Technician to become the primary on-site AV specialist, supporting a diverse programme of conferences, presentations, lectures, meetings and high-profile events. This is a highly visible, customer-facing role where you'll take ownership of event technology across multiple event spaces, working closely with internal stakeholders and external clients to deliver exceptional experiences.
The Role
- Setting up, operating and supporting AV systems for a wide range of live events
- Managing room configurations and technical requirements with clients and event organisers
- Supporting presentations, conferences, hybrid meetings and special events
- Maintaining AV equipment and ensuring systems remain operational and up to date
- Providing first and second-line IT support where required
- Assisting with basic network and systems administration tasks
- Delivering user training and technical guidance to staff
- Working with third-party suppliers and technology partners
- Contributing to future AV and technology improvement projects
About You
We're looking for someone who can combine technical expertise with excellent customer service skills. You'll ideally have:
- 2+ years' experience in an AV, Event Technology or IT Support role
- Experience supporting live events and working directly with clients
- Strong troubleshooting and problem-solving abilities
- Knowledge of AV technologies, conferencing solutions and presentation systems
- Understanding of networking fundamentals and TCP/IP
- Experience supporting Windows environments
- Excellent communication and organisational skills
- A proactive and professional approach
- The flexibility to support occasional evening and weekend events (TOIL provided)
Desirable Experience
- Dante audio networking
- Crestron and/or Lutron control systems
- Video conferencing technologies
- IT infrastructure or systems administration experience
What's On Offer?
- Competitive salary
- Generous annual leave allowance
- Excellent pension contribution
- Private medical cover
- Ongoing training and professional development
- Subsidised meals
- Season ticket and cycle-to-work support
- Life assurance
- A varied role within a highly respected organisation
This is an excellent opportunity for an AV professional looking to take ownership of a technically diverse environment while working within a unique and prestigious setting. Apply today to receive the full job description and discuss the opportunity in confidence.
AV Technician in Cardiff employer: JacobsMassey AV Specialists
Join a prestigious Central London organisation as an AV Technician, where you'll thrive in a dynamic work culture that values innovation and collaboration. With competitive salaries, generous benefits, and ample opportunities for professional development, this role offers a unique chance to engage with high-profile events while enhancing your technical skills in a supportive environment. Experience the excitement of live events and the satisfaction of delivering exceptional client experiences in a vibrant city setting.
Contact Details:
JacobsMassey AV Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AV Technician in Cardiff
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to AV technology. The more people you connect with, the better your chances of landing that dream job.
✨Tip Number 2
Showcase your skills! Create a portfolio or a showreel of your past work in AV and live events. This visual evidence can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common AV-related questions and scenarios. Think about how you’d handle technical issues on-site and be ready to share your problem-solving strategies.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented AV professionals like you. Plus, it’s a great way to get noticed directly by hiring managers.
We think you need these skills to ace AV Technician in Cardiff
Some tips for your application 🫡
Show Off Your AV Skills:Make sure to highlight your experience with AV systems and live events in your application. We want to see how you've tackled challenges and delivered exceptional experiences in the past!
Tailor Your Application:Don’t just send a generic CV! Customise your application to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with our needs.
Be Personable:Since this role is customer-facing, let your personality shine through in your written application. We’re looking for someone who can combine technical know-how with great communication skills, so don’t be shy about showcasing your friendly side!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you get all the latest updates about the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JacobsMassey AV Specialists
✨Know Your AV Stuff
Brush up on your technical knowledge about AV systems, conferencing solutions, and presentation technologies. Be ready to discuss specific equipment you've worked with and how you've solved problems in past events.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, prepare examples of how you've interacted with clients in previous positions. Highlight your ability to communicate effectively and manage expectations during live events.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you faced technical challenges during an event. Be ready to explain how you approached these issues, what solutions you implemented, and the outcomes. This will show your proactive approach and troubleshooting skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's AV setup, upcoming events, or their approach to technology improvements. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
