At a Glance
- Tasks: Set up and support AV systems for exciting live events and conferences.
- Company: Prestigious Central London organisation with a focus on exceptional client experiences.
- Benefits: Competitive salary, generous leave, private medical cover, and ongoing training.
- Other info: Flexible hours with TOIL for evening and weekend events, plus career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the world of live events.
- Qualifications: 2+ years in AV or IT support, strong troubleshooting skills, and excellent communication.
The predicted salary is between 37000 - 37000 £ per year.
Are you an AV professional who enjoys the variety of live events, client interaction, and hands-on technical delivery? We're recruiting on behalf of a prestigious Central London organisation seeking an AV Technician to become the primary on-site AV specialist, supporting a diverse programme of conferences, presentations, lectures, meetings and high-profile events. This is a highly visible, customer-facing role where you'll take ownership of event technology across multiple event spaces, working closely with internal stakeholders and external clients to deliver exceptional experiences.
The Role
- Setting up, operating and supporting AV systems for a wide range of live events
- Managing room configurations and technical requirements with clients and event organisers
- Supporting presentations, conferences, hybrid meetings and special events
- Maintaining AV equipment and ensuring systems remain operational and up to date
- Providing first and second-line IT support where required
- Assisting with basic network and systems administration tasks
- Delivering user training and technical guidance to staff
- Working with third-party suppliers and technology partners
- Contributing to future AV and technology improvement projects
About You
We're looking for someone who can combine technical expertise with excellent customer service skills. You'll ideally have:
- 2+ years' experience in an AV, Event Technology or IT Support role
- Experience supporting live events and working directly with clients
- Strong troubleshooting and problem-solving abilities
- Knowledge of AV technologies, conferencing solutions and presentation systems
- Understanding of networking fundamentals and TCP/IP
- Experience supporting Windows environments
- Excellent communication and organisational skills
- A proactive and professional approach
- The flexibility to support occasional evening and weekend events (TOIL provided)
Desirable Experience
- Dante audio networking
- Crestron and/or Lutron control systems
- Video conferencing technologies
- IT infrastructure or systems administration experience
What's On Offer?
- Competitive salary
- Generous annual leave allowance
- Excellent pension contribution
- Private medical cover
- Ongoing training and professional development
- Subsidised meals
- Season ticket and cycle-to-work support
- Life assurance
- A varied role within a highly respected organisation
This is an excellent opportunity for an AV professional looking to take ownership of a technically diverse environment while working within a unique and prestigious setting. Apply today to receive the full job description and discuss the opportunity in confidence.
AV Technician employer: JacobsMassey AV Specialists
Join a prestigious Central London organisation as an AV Technician, where you'll thrive in a dynamic work culture that values innovation and collaboration. With competitive salaries, generous benefits including private medical cover and ongoing professional development, this role offers you the chance to grow your skills while delivering exceptional experiences at high-profile events. Embrace the opportunity to work in a vibrant environment that supports your career aspirations and provides a meaningful impact on client interactions.
Contact Details:
JacobsMassey AV Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AV Technician
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to AV technology. The more people you connect with, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous AV projects and experiences. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Don’t just apply; engage! When you find a job on our website, reach out to the hiring manager or recruiter on LinkedIn. A friendly message can make you stand out from the crowd.
✨Tip Number 4
Prepare for interviews by practising common AV-related questions and scenarios. Think about how you’d handle technical issues during live events and be ready to share your problem-solving strategies.
We think you need these skills to ace AV Technician
Some tips for your application 🫡
Show Off Your AV Skills:Make sure to highlight your technical expertise in AV systems and live events. We want to see how your experience aligns with the role, so don’t hold back on showcasing your troubleshooting skills and any relevant projects you've worked on.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention your experience with client interaction and how you’ve successfully managed AV setups in previous positions. This helps us see that you’re not just sending a generic application.
Be Personable:Since this is a customer-facing role, let your personality shine through! Use a friendly tone in your cover letter and show us that you’re not just technically savvy but also great at building relationships with clients and colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you get all the latest updates about the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at JacobsMassey AV Specialists
✨Know Your AV Stuff
Brush up on your technical knowledge about AV systems, conferencing solutions, and presentation technologies. Be ready to discuss specific equipment you've worked with and how you've solved problems in past events.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, prepare examples of how you've interacted with clients in previous positions. Highlight your ability to communicate clearly and manage expectations during live events.
✨Be Ready for Troubleshooting Scenarios
Expect to be asked about troubleshooting and problem-solving. Think of a few challenging situations you've faced in the past and how you resolved them. This will show your proactive approach and technical expertise.
✨Flexibility is Key
Demonstrate your willingness to work evenings and weekends when necessary. Share any relevant experiences where you've adapted your schedule to meet event demands, showing that you're committed to delivering exceptional service.
