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For Companies At a Glance
- Tasks: Set up, operate, and maintain AV equipment for live events and exhibitions.
- Company: Join a dynamic team focused on delivering top-notch audio-visual experiences.
- Benefits: Enjoy a competitive salary of up to £32k plus direct staff benefits.
- Why this job: Perfect for tech enthusiasts wanting hands-on experience in a creative environment.
- Qualifications: Strong AV knowledge and excellent communication skills are essential.
- Other info: Opportunity to work with cutting-edge technology and collaborate with diverse teams.
The predicted salary is between 24000 - 32000 £ per year.
The Audio-Visual Systems Technician is responsible for the setup, operation, and maintenance of AV and multimedia equipment across the client’s site, supporting both permanent and temporary installations. Working independently or with the Senior AVI Technician, the role includes technical support for live events, venue hires, and exhibitions, as well as content creation and system troubleshooting. Strong AV technical knowledge, experience with hardware/software, and excellent communication skills are essential, as the role involves liaising with both technical and non-technical stakeholders.
KEY DUTIES
- Responsible for the setup, maintenance, troubleshooting, and basic repair of audio-visual (AV) equipment used to facilitate the delivery of live and online events, in conjunction with the Senior AVI Technician.
- Perform maintenance checks and daily operations across all areas, including troubleshooting and reporting.
- Liaise with and supervise external contractors involved in the production and installation of electronic, audio-visual, and multimedia equipment, as well as software development for events.
- Collaborate, as required, in cross-functional teams using Project Management Methodology to deliver specific projects and programmes.
- Create, preserve, and modify AV assets for delivery in various environments, including web platforms and mobile devices.
- Prepare technology for conducting and recording interviews, events, and performances according to standards and procedures.
- Assist in the management and documentation of the AV equipment inventory, supplies, and materials.
- Maintain shared and storage areas in a clean and well-organised manner.
- Work safely and responsibly, following safety regulations and practices under the Health and Safety at Work Act.
- Assist in the installation of AV elements for exhibitions (e.g. projectors, monitors, screens, sound systems), under the guidance of the Senior AVI Technician.
- Assist in the de-installation of AV aspects of exhibitions, displays, and events—salvaging and storing reusable materials and equipment.
- Make recommendations for new equipment purchases, system design, and facility utilisation, with oversight from the Senior AVI Technician.
- Prepare multimedia projects for the online environment.
- Perform remote testing and diagnosis for projectors, video displays, and audio systems.
- Deliver Tier 1, Tier 2, and hybrid Tier 3 events with minimal supervision.
- Act as first-line response for resolving issues or escalating them to the appropriate subcontractor, vendor, or manufacturer.
- Provide guidance and mentoring to the AVI Assistant.
KEY RELATIONSHIPS
- Head of Visitor Experience & Event Operations
- Senior AVI Technician
- AVI Assistant
- IT Manager
- Operations & Services Team (including Operations Coordinator and Duty Managers)
- Other operational teams including Programming, Marketing & Communications, Performance & Development, and Finance & Compliance
- Venue hire clients
- Service providers (e.g. equipment hire, system installers, exhibition logistics)
- Third-party contractors for Cleaning, Facilities & Maintenance, IT & Security
- Retail and Food & Beverage partners
- Other external service providers
AV SYSTEMS TECHNICIAN – SPECIFIC TASKS
- Operation of audio systems (in-house PA system, audio mixing console, wireless/wired microphones, audio recording devices, Dante devices, and portable PA systems)
- Scheduled equipment maintenance and troubleshooting (including audio, lighting, video devices, and AVoIP network)
- Keeping track of issues, repairs, connection diagrams, and support tickets raised by other teams
- Providing technical assistance to other teams and departments
- Event setup (lighting, audio equipment, camera equipment)
- Content creation and video processing for live and online events
- Content creation for digital signage (event slides and 'What’s On' presentations)
- Content scheduling for digital signage (playlist and schedule creation/adjustment under the direction of the Senior AVI Technician)
- Supporting clients and guests with digital content and presentations (Microsoft PowerPoint, Apple Keynote, Adobe Acrobat)
- Liaising with venue hire clients and special event guests on the day of the event
- Overseeing Tier 1 and Tier 2 events and providing instructions to the AVI Assistant or freelance support
- Facilitating simplified livestreamed events and assisting with live streaming/video recording for venue hire and special events (Microsoft Teams, Restream with HDMI sources and webcams)
- Using professional software solutions as specified by the Senior AVI Technician – including Adobe Premiere Pro, Audition, Photoshop, Yamaha ProVisionaire, MTX Editor, NDI Tools, Cue Server, CuePad Touch, Crestron Touch, Dante Manager, and DVS Content Management Server
- Representing the AVI Team during meetings and site visits, as required or instructed.
Audio Visual Systems Technician employer: JacobsMassey AV Specialists
Contact Detail:
JacobsMassey AV Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Systems Technician
✨Tip Number 1
Familiarise yourself with the specific AV equipment mentioned in the job description, such as audio mixing consoles and video displays. Having hands-on experience or knowledge about these tools will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work in similar roles. Attend local events or online forums to connect with others and gain insights that could help you stand out.
✨Tip Number 3
Prepare to discuss your troubleshooting experiences in detail. Be ready to share specific examples of how you've resolved technical issues in past roles, as this is a key part of the job.
✨Tip Number 4
Showcase your communication skills by practicing how you would explain technical concepts to non-technical stakeholders. This will demonstrate your ability to liaise effectively with various teams.
We think you need these skills to ace Audio Visual Systems Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual systems, including any specific equipment or software you've worked with. Mention your technical skills and any live event support roles you've held.
Craft a Strong Cover Letter: In your cover letter, express your passion for audio-visual technology and detail how your skills align with the job requirements. Use specific examples from your past experiences to demonstrate your problem-solving abilities and communication skills.
Showcase Technical Knowledge: When describing your experience, be specific about the AV equipment and software you are familiar with. Mention any troubleshooting or maintenance tasks you've performed, as well as your ability to work with both technical and non-technical stakeholders.
Highlight Team Collaboration: Since the role involves working with various teams, emphasise your experience in cross-functional collaboration. Provide examples of projects where you successfully liaised with different departments or external contractors.
How to prepare for a job interview at JacobsMassey AV Specialists
✨Showcase Your Technical Skills
Make sure to highlight your strong AV technical knowledge during the interview. Be prepared to discuss specific hardware and software you have experience with, as well as any troubleshooting scenarios you've successfully navigated.
✨Demonstrate Communication Skills
Since the role involves liaising with both technical and non-technical stakeholders, practice explaining complex AV concepts in simple terms. This will show your ability to communicate effectively with diverse audiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time situations. Think of examples from past experiences where you had to troubleshoot equipment or manage a live event under pressure.
✨Familiarise Yourself with Relevant Software
Research and be ready to discuss the professional software solutions mentioned in the job description, such as Adobe Premiere Pro and Yamaha ProVisionaire. Showing familiarity with these tools can set you apart from other candidates.
