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- Tasks: Set up, operate, and maintain AV equipment for live events and exhibitions.
- Company: Join a dynamic team focused on delivering top-notch audio-visual experiences.
- Benefits: Enjoy a competitive salary of up to £32k plus direct staff benefits.
- Why this job: Be part of exciting events, collaborate with creative teams, and enhance your technical skills.
- Qualifications: Strong AV knowledge and excellent communication skills are essential; experience preferred.
- Other info: Opportunity to work independently and mentor others in a vibrant environment.
The predicted salary is between 24000 - 32000 £ per year.
The Audio-Visual Systems Technician is responsible for the setup, operation, and maintenance of AV and multimedia equipment across the client’s site, supporting both permanent and temporary installations. Working independently or with the Senior AVI Technician, the role includes technical support for live events, venue hires, and exhibitions, as well as content creation and system troubleshooting. Strong AV technical knowledge, experience with hardware/software, and excellent communication skills are essential, as the role involves liaising with both technical and non-technical stakeholders.
KEY DUTIES
- Responsible for the setup, maintenance, troubleshooting, and basic repair of audio-visual (AV) equipment used to facilitate the delivery of live and online events, in conjunction with the Senior AVI Technician.
- Perform maintenance checks and daily operations across all areas, including troubleshooting and reporting.
- Liaise with and supervise external contractors involved in the production and installation of electronic, audio-visual, and multimedia equipment, as well as software development for events.
- Collaborate, as required, in cross-functional teams using Project Management Methodology to deliver specific projects and programmes.
- Create, preserve, and modify AV assets for delivery in various environments, including web platforms and mobile devices.
- Prepare technology for conducting and recording interviews, events, and performances according to standards and procedures.
- Assist in the management and documentation of the AV equipment inventory, supplies, and materials.
- Maintain shared and storage areas in a clean and well-organised manner.
- Work safely and responsibly, following safety regulations and practices under the Health and Safety at Work Act.
- Assist in the installation of AV elements for exhibitions (e.g. projectors, monitors, screens, sound systems), under the guidance of the Senior AVI Technician.
- Assist in the de-installation of AV aspects of exhibitions, displays, and events—salvaging and storing reusable materials and equipment.
- Make recommendations for new equipment purchases, system design, and facility utilisation, with oversight from the Senior AVI Technician.
- Prepare multimedia projects for the online environment.
- Perform remote testing and diagnosis for projectors, video displays, and audio systems.
- Deliver Tier 1, Tier 2, and hybrid Tier 3 events with minimal supervision.
- Act as first-line response for resolving issues or escalating them to the appropriate subcontractor, vendor, or manufacturer.
- Provide guidance and mentoring to the AVI Assistant.
KEY RELATIONSHIPS
- Head of Visitor Experience & Event Operations
- Senior AVI Technician
- AVI Assistant
- IT Manager
- Operations & Services Team (including Operations Coordinator and Duty Managers)
- Other operational teams including Programming, Marketing & Communications, Performance & Development, and Finance & Compliance
- Venue hire clients
- Service providers (e.g. equipment hire, system installers, exhibition logistics)
- Third-party contractors for Cleaning, Facilities & Maintenance, IT & Security
- Retail and Food & Beverage partners
- Other external service providers
AV SYSTEMS TECHNICIAN – SPECIFIC TASKS
- Operation of audio systems (in-house PA system, audio mixing console, wireless/wired microphones, audio recording devices, Dante devices, and portable PA systems)
- Scheduled equipment maintenance and troubleshooting (including audio, lighting, video devices, and AVoIP network)
- Keeping track of issues, repairs, connection diagrams, and support tickets raised by other teams
- Providing technical assistance to other teams and departments
- Event setup (lighting, audio equipment, camera equipment)
- Content creation and video processing for live and online events
- Content creation for digital signage (event slides and 'What’s On' presentations)
- Content scheduling for digital signage (playlist and schedule creation/adjustment under the direction of the Senior AVI Technician)
- Supporting clients and guests with digital content and presentations (Microsoft PowerPoint, Apple Keynote, Adobe Acrobat)
- Liaising with venue hire clients and special event guests on the day of the event
- Overseeing Tier 1 and Tier 2 events and providing instructions to the AVI Assistant or freelance support
- Facilitating simplified livestreamed events and assisting with live streaming/video recording for venue hire and special events (Microsoft Teams, Restream with HDMI sources and webcams)
- Using professional software solutions as specified by the Senior AVI Technician – including Adobe Premiere Pro, Audition, Photoshop, Yamaha ProVisionaire, MTX Editor, NDI Tools, Cue Server, CuePad Touch, Crestron Touch, Dante Manager, and DVS Content Management Server
- Representing the AVI Team during meetings and site visits, as required or instructed.
Audio Visual Systems Technician employer: JacobsMassey AV Specialists
Contact Detail:
JacobsMassey AV Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Systems Technician
✨Tip Number 1
Familiarise yourself with the latest AV technologies and software mentioned in the job description, such as Adobe Premiere Pro and Dante Manager. Being well-versed in these tools will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the AV industry by attending relevant events or joining online forums. This can help you gain insights into the role and potentially connect you with someone who can refer you to us at StudySmarter.
✨Tip Number 3
Prepare to discuss your troubleshooting experiences during interviews. Be ready to share specific examples of how you've resolved technical issues in past roles, as this is a key aspect of the Audio Visual Systems Technician position.
✨Tip Number 4
Showcase your communication skills by practising how you would explain complex AV concepts to non-technical stakeholders. This will highlight your ability to bridge the gap between technical and non-technical teams, which is essential for this role.
We think you need these skills to ace Audio Visual Systems Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual systems, including any specific equipment or software you've worked with. Mention your technical skills and any live event support you've provided.
Craft a Strong Cover Letter: In your cover letter, express your passion for audio-visual technology and detail how your skills align with the job requirements. Use specific examples from your past experiences to demonstrate your problem-solving abilities and communication skills.
Showcase Technical Knowledge: When describing your previous roles, emphasise your technical knowledge of AV equipment and software. Include any certifications or training that are relevant to the position, as this will show your commitment to the field.
Prepare for Potential Questions: Think about common interview questions related to AV systems and live events. Prepare answers that reflect your experience and how you handle challenges, as this will help you stand out during the selection process.
How to prepare for a job interview at JacobsMassey AV Specialists
✨Showcase Your Technical Skills
Be prepared to discuss your technical knowledge of audio-visual systems. Highlight any relevant experience with specific equipment or software mentioned in the job description, such as Adobe Premiere Pro or audio mixing consoles.
✨Demonstrate Problem-Solving Abilities
Expect questions about troubleshooting and maintenance scenarios. Prepare examples from your past experiences where you successfully resolved technical issues, especially during live events.
✨Communicate Effectively
Since the role involves liaising with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. This will show your ability to communicate effectively across different audiences.
✨Prepare for Team Collaboration Questions
The job requires working in cross-functional teams. Be ready to discuss your experience collaborating with others, including how you handle conflicts and contribute to team success.
