At a Glance
- Tasks: Lead and manage AV support services across multiple locations in a fast-paced corporate environment.
- Company: Join a leading Global Investment Bank with a focus on innovation and excellence.
- Benefits: Competitive salary, professional development, and opportunities for international travel.
- Other info: Opportunity to mentor and develop a talented engineering team.
- Why this job: Make a real impact by enhancing AV technologies and supporting a dynamic team.
- Qualifications: Experience in audio-visual technologies and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
Our client is seeking an experienced Audio Visual Engineering Manager to join their London team, working onsite within a leading Global Investment Bank environment. The successful candidate will take full responsibility for the support and management of end users and installed meeting room technologies across the bank’s EMEA office estate, ensuring a high standard of service delivery within a fast-paced corporate setting. This is an excellent opportunity for a driven and experienced AV professional to join an established operation, with the scope to lead, develop, and continuously enhance the AV support service across multiple locations.
Key Responsibilities
- Proactively troubleshoot and remediate AV faults using established diagnostic techniques, facilitating hardware repairs or replacement either yourself or via the wider team as required.
- Take full responsibility for maximising uptime of the audio-visual unified communication systems in the EMEA estate.
- Respond promptly and within the agreed KPI’s to reports from the BAU team or end users of AV hardware or software failures.
- Report faults, raise tickets and manage ticket queues to facilitate hardware repairs and replacements.
- Ensure tickets are raised for all faults and close out any open engineering tickets within agreed KPI’s.
- Liaise with in-house teams and wider departments to secure critical spares and loan replacements.
- Take ownership and responsibility for the management and tracking of critical spares onsite.
- Build positive relationships, communicate and coordinate on-site with clients, facility owners, general contractors, and associated trades as required to deliver the required services.
- Ratify AV system documentation to ensure they are aligned to latest industry standards and best-practices ongoing.
- Support and drive preventative maintenance activities as required.
- Report break-fix activity and key management updates to HQ and client team as required.
- Provide fault reporting to relevant teams as required.
- A passion for service excellence, with a wealth of knowledge and experience in all current audio-visual technologies.
- The ability to use your initiative and solve problems effectively and proactively.
- Provide remote technical support to other offices as required.
- Positively manage, develop and mentor team members in the engineering team.
- Responsible for ensuring the engineering team are working efficiently and effectively throughout their working day, assigning tasks as required and ensuring work is completed to the required standard.
- Lead by example and be an ambassador.
- Be prepared and able to travel (sometimes internationally) to other Bank offices as required.
- Work with project teams in facilitating AV installations within the Banks EMEA estate.
- Take ownership for administering access controls for temporary or installation staff linked to engineering works.
Audio Visual Engineering Manager employer: JacobsMassey AV Specialists
Join a prestigious Global Investment Bank in London as an Audio Visual Engineering Manager, where you will thrive in a dynamic corporate environment that values innovation and excellence. The company fosters a collaborative work culture, offering ample opportunities for professional growth and development, while ensuring a high standard of service delivery across its EMEA office estate. With a commitment to employee well-being and a focus on cutting-edge AV technologies, this role provides a unique chance to lead and enhance AV support services in a fast-paced setting.
Contact Details:
JacobsMassey AV Specialists Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Audio Visual Engineering Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for an Audio Visual Engineering Manager role. Attend industry events or meetups to make new contacts and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past AV projects and successes. This will give potential employers a clear idea of what you can bring to the table, especially in a fast-paced corporate setting like a Global Investment Bank.
✨Tip Number 3
Prepare for interviews by brushing up on common AV troubleshooting scenarios. Be ready to discuss how you've maximised uptime and managed AV systems in previous roles. We want to see that you can think on your feet and solve problems effectively!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Audio Visual Engineering Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Audio Visual Engineering Manager role. Highlight your experience with AV technologies and any relevant management skills. We want to see how your background aligns with the responsibilities listed in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about AV technology and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your problem-solving skills and service excellence.
Showcase Your Technical Skills:In your application, don’t forget to showcase your technical skills related to AV systems. Mention any diagnostic techniques you’re familiar with and your experience in troubleshooting AV faults. We love seeing candidates who are proactive and knowledgeable!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you receive updates directly from us. Plus, it’s super easy to do!
How to prepare for a job interview at JacobsMassey AV Specialists
✨Know Your AV Stuff
Make sure you brush up on the latest audio-visual technologies and troubleshooting techniques. Be ready to discuss specific systems you've worked with and how you've resolved issues in the past. This shows your expertise and passion for service excellence.
✨Showcase Your Leadership Skills
Since this role involves managing and mentoring a team, be prepared to share examples of how you've led teams in previous positions. Talk about how you’ve developed team members and ensured efficient workflows, as this will highlight your ability to lead by example.
✨Understand the Corporate Environment
Familiarise yourself with the fast-paced corporate setting of a global investment bank. Think about how you can adapt your AV support strategies to meet the demands of such an environment, and be ready to discuss how you would handle high-pressure situations.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their current AV systems, future projects, or how they measure success in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
