Account Manager-Hybrid Homeworking

We\’re seeking a passionate and experienced Account Manager with a strong background in concert touring and festival environments. This role is critical in managing client accounts from first contact through to post-event delivery, ensuring an exceptional customer experience throughout. You\’ll collaborate closely with promoters, production managers, tour managers, and internal teams to deliver seamless productions on a national and international scale. The company specialises in creating outstanding live experiences with state-of-the-art equipment and expert production management. They deliver top-quality production services for Tours, Corporate Events and festivals. Develop tailored production solutions based on client briefs and tour specifications. – Create and deliver detailed quotes and service contracts. – Conduct site visits as needed to assess venue requirements and inform production planning. – Oversee event/tour planning, including scheduling, budgeting, and logistics. – Travel on-site as required to oversee load-ins, show execution, and client management. – Liaise with the accounts team regarding invoicing and payment tracking. – Nurture long-term client relationships and identify new business opportunities in the touring and festival circuit. Proven experience in account or production management within concert touring and/or festivals. – Strong knowledge of live event production, particularly in audio and lighting disciplines. – Highly organised with the ability to juggle multiple complex projects. – A full UK driving licence (max 6 points) is essential. Competitive salary between £55,000 – £75,000 depending on experience. – Company vehicle for business and personal use. – Access to leading-edge production technology and infrastructure. – Hybrid working is available for administrative tasks, with the flexibility to work from home when not required to be on-site. – For the right candidate, there may be an opportunity to acquire shares in the company following a sustained period of strong performance and commitment.