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For Companies At a Glance
- Tasks: Manage client relationships and oversee live event production from start to finish.
- Company: Leading company in live experiences with top-notch equipment and expert management.
- Benefits: Competitive salary, company vehicle for personal use, and exciting event opportunities.
- Other info: Great growth potential and the chance to work on tours and festivals.
- Why this job: Join a passionate team and work with cutting-edge technology in a dynamic environment.
- Qualifications: Experience in account handling or production management in live events is essential.
The predicted salary is between 45000 - 65000 £ per year.
The company specialises in creating outstanding live experiences with state-of-the-art equipment and expert production management.
Salary: £45,000 - £65,000, based on experience.
The Role
We are looking for a highly self-motivated and experienced Account Handler to join our team. This role is crucial in managing client relationships from first inquiry to event completion and final invoicing. The ideal candidate will have extensive experience in the live event production industry, be highly organised, and have a customer-focused approach.
Key Responsibilities
- Be the primary contact for clients, managing their journey from inquiry to post-event follow-up.
- Understand client needs and propose bespoke audio and lighting production solutions.
- Prepare and present proposals, quotes, and contracts.
- Coordinate with internal teams to ensure seamless event planning and execution.
- Oversee event logistics, including scheduling, budgets, and technical requirements.
- Attend events when necessary to manage client expectations and oversee production.
- Troubleshoot any issues that arise, ensuring a smooth client experience.
- Manage invoicing and follow up on payments where necessary.
- Maintain strong relationships with existing clients and develop new business opportunities.
Skills & Experience Required
- Proven experience in an account handling or production management role within the live events industry.
- Strong understanding of audio, lighting, and live event production. Brand knowledge should ideally include: Allen&Heath, Shure, D&b, Digico, Chauvet, Chamsys or similar brands.
- Excellent communication and interpersonal skills, with a professional and customer-friendly approach.
- Highly organised, with the ability to manage multiple projects and deadlines effectively.
- Problem-solving mindset and ability to perform under pressure.
- Experience using HireHop or Sage is a bonus but not essential.
- Full UK driving licence with no more than 6 points – this is essential for the role.
What We Offer
- Company vehicle provided, which can be used for personal use.
- Exciting opportunities to work on tours, corporate events, and festivals.
- A supportive and passionate team with room for growth.
- The chance to work with cutting-edge production technology in a fast-paced environment.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Broadcast Media Production and Distribution and Technology, Information and Media
Account Manager employer: JacobsMassey AV Specialists
Contact Detail:
JacobsMassey AV Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to live event production. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and successes in account handling or production management. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're genuinely interested and keeps you on their radar as they make their decision.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in the live event production industry. We want to see how your skills align with the role of Account Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role is all about managing client relationships, it’s crucial to demonstrate your excellent communication skills. Use clear and professional language in your application, and maybe even share a brief example of how you’ve successfully handled client interactions in the past.
Highlight Your Organisational Skills: Being highly organised is key for this position. In your application, mention specific tools or methods you use to manage multiple projects and deadlines. We love to see how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at JacobsMassey AV Specialists
✨Know Your Stuff
Make sure you brush up on your knowledge of audio and lighting production. Familiarise yourself with the brands mentioned in the job description, like Allen&Heath and Shure. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple projects or events in the past. Use specific instances where your organisational skills made a difference. This will demonstrate your ability to handle the responsibilities of the Account Manager role.
✨Client-Centric Mindset
Be ready to discuss how you've built and maintained client relationships. Share stories that highlight your customer-focused approach and problem-solving abilities, especially under pressure. This is key for managing client expectations effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to live events and their production processes. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals.