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- Tasks: Manage client relationships from inquiry to event completion, ensuring a smooth experience.
- Company: Join a dynamic team in the live event production industry, working remotely with flexibility.
- Benefits: Enjoy a company vehicle for personal use and opportunities to work on exciting events.
- Why this job: Be part of a passionate team, grow your skills, and work with cutting-edge technology.
- Qualifications: Experience in account handling or production management in live events is essential.
- Other info: Full UK driving licence required; experience with HireHop or Sage is a bonus.
The predicted salary is between 36000 - 52000 £ per year.
We are looking for a highly self-motivated and experienced Account Manager (Live Events) to join our team. This is a remote position, offering flexibility while playing a crucial role in managing client relationships from first inquiry to event completion and final invoicing. The ideal candidate will have extensive experience in the live event production industry, be highly organised, and bring a proactive, customer-focused approach to every project.
Key Responsibilities
- Be the primary contact for clients, managing their journey from inquiry to post-event follow-up.
- Understand client needs and propose bespoke audio and lighting production solutions.
- Prepare and present proposals, quotes, and contracts.
- Coordinate with internal teams to ensure seamless event planning and execution.
- Oversee event logistics, including scheduling, budgets, and technical requirements.
- Attend events when necessary to manage client expectations and oversee production.
- Troubleshoot any issues that arise, ensuring a smooth client experience.
- Manage invoicing and follow up on payments where necessary.
- Maintain strong relationships with existing clients and develop new business opportunities.
Skills & Experience Required
- Proven experience in an account handling or production management role within the live events industry.
- Strong understanding of audio, lighting, and live event production. Brand knowledge should ideally include: Allen&Heath, Shure, D&b, Digico, Chauvet, Chamsys or similar brands.
- Excellent communication and interpersonal skills, with a professional and customer-friendly approach.
- Highly organised, with the ability to manage multiple projects and deadlines effectively.
- Problem-solving mindset and ability to perform under pressure.
- Experience using HireHop or Sage is a bonus but not essential.
- Full UK driving licence with no more than 6 points – this is essential for the role.
What We Offer
- Company vehicle provided, which can be used for personal use.
- Exciting opportunities to work on tours, corporate events, and festivals.
- A supportive and passionate team with room for growth.
- The chance to work with cutting-edge production technology in a fast-paced environment.
Account Manager employer: JacobsMassey AV Specialists
Contact Detail:
JacobsMassey AV Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network within the live events industry by attending relevant trade shows, conferences, and local meetups. This will help you connect with potential clients and industry professionals who can provide insights or referrals.
✨Tip Number 2
Familiarise yourself with the specific brands mentioned in the job description, such as Allen&Heath and Shure. Having a solid understanding of their products will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in managing client relationships and event logistics. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure, as these are crucial for the Account Manager role.
✨Tip Number 4
Showcase your organisational skills by creating a mock project plan for a hypothetical event. This will not only help you think through the logistics but also serve as a great talking point during your interview, illustrating your proactive approach.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the live event production industry. Focus on relevant roles and responsibilities that showcase your account management skills, particularly in client relationship management and event execution.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for live events and your proactive, customer-focused approach. Mention specific experiences where you successfully managed client relationships or overcame challenges in event production.
Showcase Relevant Skills: In your application, emphasise your understanding of audio and lighting production. If you have experience with brands mentioned in the job description, be sure to include that as it demonstrates your industry knowledge.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Account Manager role.
How to prepare for a job interview at JacobsMassey AV Specialists
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the live event production industry during the interview. Familiarise yourself with key brands like Allen&Heath, Shure, and D&b, and be ready to discuss how your experience aligns with their products and services.
✨Prepare for Client Scenarios
Anticipate questions about managing client relationships and handling inquiries. Prepare examples from your past experiences where you successfully navigated client needs, proposed solutions, and ensured a smooth event execution.
✨Highlight Your Organisational Skills
As an Account Manager, being organised is crucial. Be prepared to discuss how you manage multiple projects and deadlines effectively. Share specific tools or methods you use to stay on top of logistics and client communications.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about challenges you've faced in previous roles. Prepare to share instances where you encountered issues during events and how you resolved them, showcasing your ability to perform under pressure and maintain client satisfaction.
