Senior Business Analyst

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact: At Jacobs, our Senior Business Analysts play a critical role in helping clients navigate complex organisational and transformation challenges. You'll lead business analysis activity across major programmes and workstreams, helping clients translate strategic aims and operational needs into practical, deliverable change. As a senior member of our growing Business Analysis capability, you'll help shape how analysis is delivered, influence key decisions, and support the development of colleagues while building trusted relationships with clients and stakeholders.

What You'll Do:

• Lead requirements and discovery activities, facilitate complex stakeholder workshops, analyse business processes and operating models, and produce high-quality analysis that supports successful delivery.
• Collaborate across business, technology, data and delivery teams to help organisations solve problems, improve performance and realise the benefits of change.
• Provide guidance to other analysts, contribute to the growth of our Business Analysis capability, and support clients in defining priorities, evaluating options and building consensus across programmes and organisations.

Here's what you'll need:

• Significant experience delivering Business Analysis across projects, programmes or transformation initiatives.
• Proven ability to lead requirements gathering, stakeholder engagement and workshop facilitation activities.
• Strong experience producing and assuring core BA artefacts, including process maps, requirements documentation, user stories and business case inputs.
• Excellent analytical, critical-thinking and problem‑solving capability.
• Ability to operate independently, influence stakeholders and manage competing priorities.
• Experience supporting, coaching or guiding colleagues and working across multidisciplinary teams.
• Strong commercial awareness and an understanding of how analysis contributes to successful client outcomes.
• Experience within utilities, water, infrastructure or other regulated environments is advantageous, as is exposure to data‑led, digital or enterprise transformation programmes.

At Jacobs, we deliver solutions that matter. You'll have the opportunity to influence major programmes, support the growth of a developing Business Analysis practice, and help clients solve some of their most complex challenges. If you're ready to combine leadership, analysis and consulting skills to deliver lasting impact, we'd love to hear from you.

Other Key Info:

• This is a permanent role, hybrid (2-3 days/week - office/site) aligned to a local UK Jacobs office (Manchester, Glasgow, or London), with business travel to support client and business requirements.
• Full time employment at Jacobs is based on a 40‑hour working week.
• We place a strong emphasis on work life balance and flexibility, and flexi‑time, other working patterns may be available.
• All Jacobs employees will require a BPSS check as part of the hiring and onboarding process.
• This role will require eligibility for SC level security clearance vetting.
• We offer an excellent and wide range of employee benefits including comprehensive Health Cover, Life Assurance, Income Protection, holiday buy/sell scheme, and a variety of wellbeing, family, parental and fertility support offerings, along with an enhanced contribution pension scheme.

Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well‑being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.

No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs.

We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation.

We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging.

Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

We value collaboration and believe that in‑person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process, please contact the team via Careers Support.