Internal Communications Lead for Global Operating Units

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

This is a unique opportunity to step into a high-impact communications role supporting our Europe & UK business during an important time of growth, transformation and connection.

Why this role matters

Communications plays an important role in helping employees understand where we’re headed, how their work contributes and what changes mean for them. In this role, you’ll help leaders bring business priorities to life in a way that feels clear, relevant and human.

You’ll be joining a collaborative global communications team and working alongside a Communications Specialist to support leaders, strengthen employee engagement and help create a more connected employee experience across Europe & UK.

Key Responsibilities

Strategic communications & executive advisory

• Serve as a trusted communications advisor to the Europe & UK operating unit leader and CLT.
• Develop and execute communications strategies that help employees understand business priorities, organizational changes and their role in delivering results.
• Build leadership visibility and stakeholder trust through executive updates, talking points, announcements and engagement plans.
• Anticipate communications risks and opportunities, recommending strategies that strengthen employee understanding and confidence.
• Lead regional crisis and sensitive-issue communications in partnership with HR, Health, Safety, Security & Environment (HSSE), Enterprise Communications and business leaders.

Employee engagement

• Plan and deliver initiatives that strengthen culture and build employee engagement.
• Help employees across Europe & UK operating unit stay informed and connected, while ensuring colleague voice is heard, considered and reflected in decisions that affect them.
• Lead communications for initiatives affecting employees across Europe & UK, regardless of operating unit.
• Partner with HR, Talent Development, HSSE, Jacobs Employee Networks and other key stakeholders to support employee‑facing initiatives and programs.
• Manage employee channels — newsletters, Jacobs Connect (company intranet), town halls — ensuring content is clear, timely and impactful.

Stakeholder engagement & partnership

• Build strong relationships with business leaders, functional partners and communications colleagues.
• Connect teams and priorities across a complex organization to support clear, coordinated communications.
• Represent Europe & UK needs and employee perspectives in broader communications planning.

Team leadership & development

• Provide coaching, feedback and development opportunities for the Communications Specialist.
• Help prioritize work so the team can focus on the communications that matter most.
• Contribute to a collaborative, supportive and high-performing global team.

Measurement & continuous improvement

• Set communication objectives and success measures for key initiatives.
• Use employee feedback, engagement metrics and business outcomes to refine communications approaches.
• Share best practices and lessons learned across the communications team.

Here’s what you’ll need

• Bachelor's degree in communications, public relations, journalism, marketing, business or a related field.
• Substantial internal or employee communications experience, ideally including internal, employee, executive or strategic communications leadership in large, complex, matrixed organizations.
• Experience advising senior leaders and providing clear, practical communications counsel.
• Strong business acumen and the ability to connect communications strategies to business outcomes.
• Experience supporting change, transformation or crisis communications in a large, complex organization.
• Strong writing, editing, storytelling and presentation development skills.
• A collaborative style, with the ability to build trust and get work done through influence and partnership.
• Curiosity and comfort using new technologies, including AI-enabled tools, to improve communications and ways of working.

The ideal candidate

• Builds trust quickly with leaders and colleagues.
• Communicates clearly, especially when the topic is complex or sensitive.
• Brings sound judgment, calm and curiosity to ambiguous situations.
• Is comfortable offering candid, constructive advice.
• Enjoys working across teams and bringing people together.
• Balances strategic thinking with a willingness to roll up their sleeves.
• Cares about helping employees feel informed, connected and engaged.

If you’re energized by helping leaders communicate well, making complex information easier to understand and creating stronger connections between employees and the business, this could be a great opportunity to make an impact across Europe and the UK.

Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs.

We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here.

Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit https//www.vercida.com/uk/employers/jacobs to view and access our roles.

As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

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