Client Account Lead - Aviation
Client Account Lead - Aviation

Client Account Lead - Aviation

London Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client relationships and drive strategic growth in the aviation sector.
  • Company: Jacobs is a global leader in infrastructure, committed to solving critical problems for thriving cities and environments.
  • Benefits: Enjoy hybrid working, competitive pay, free medical cover, and family-friendly benefits.
  • Why this job: Join a diverse team that values innovation and collaboration while making a positive impact on the world.
  • Qualifications: Experience in client account leadership or strategic business development, preferably in aviation or infrastructure.
  • Other info: Flexible working hours and a culture of inclusion and diversity are key priorities at Jacobs.

The predicted salary is between 43200 - 72000 Β£ per year.

OverviewAt Jacobs, we\’re challenging today to reinvent tomorrow by solving the world\’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Responsibilities

As our Client Account Lead, you\’ll be the trusted advisor and primary point of contact for some of the UK\’s most significant aviation clients, including major airports like Heathrow.

You\’ll direct strategic growth initiatives, shape client relationships, and deliver exceptional outcomes that redefine what\’s possible in aviation infrastructure.

Your role will influence the future of connected, sustainable travel by aligning client needs with Jacobs\’ global capabilities.

Day-to-day, you\’ll develop and implement client account growth plans aligned with Jacobs\’ strategy.

Build deep, strategic relationships with key decision-makers and stakeholders.

Identify and capture high-value opportunities, driving commercial success.

Mentor and coach emerging talent, fostering a high-performing account team.

Drive innovation, ESG commitments, and thought leadership across the aviation sector.

What\’s in it for You?

Strategic Influence β€” Shape the future of aviation infrastructure and client partnerships.

Global Reach β€” Collaborate across Jacobs\’ worldwide network to deliver integrated solutions.

Career Growth β€” Manage high-profile accounts and develop your leadership impact.

Innovation at Scale β€” Drive digital transformation and sustainability initiatives in aviation.

Flexibility β€” This role can be based at any Jacobs UK office across the UK.

We Offer

Competitive salary β€” We offer compensation that reflects your skills and experience.

24 days holiday + option to buy a further 10 days.

Robust Pension Contributions β€” We offer enhanced pension contributions up to 10% to secure your future.

Comprehensive Health Coverage β€” Single medical cover and Digital GP service, with options to add your partner and family.

Family Planning Support β€” Access to fertility healthcare and family planning services.

Enhanced Parental Leave β€” Enjoy enhanced parental leave pay and free membership to employee assistance and parental programs.

Life assurance at 4x your salary.

Income Protection β€” Financial security in case of long-term illness or injury.

Wellbeing Hub β€” Free access to wellbeing apps like Calm and Daily Burn.

Professional Development β€” We cover professional membership fees and provide CPD opportunities.

Community Engagement β€” Charity matched-funding, paid volunteering time, and charitable donations.

About The OpportunityAt Jacobs, we\’re not just building infrastructure β€” we\’re reimagining what\’s possible. This is an exciting opportunity to deliver strategic client projects in the aviation sector, driving growth and delivering exceptional outcomes across major airports.

What you\’ll need

Proven experience in client account management or strategic business development.

Strong commercial acumen with the ability to shape strategy and influence stakeholders.

Recognised industry presence and established relationships within aviation or major infrastructure sectors.

Demonstrated ability to develop cross-functional teams and mentor emerging talent.

Experience with client management frameworks, governance processes, and digital tools (CRM/CSP).

Passion for innovation, sustainability, and delivering exceptional client experiences.

Jacobs operates a hybrid work environment and a 40 hour working week as standard.

Joining Jacobs not only connects you locally but globally. Our values stand on safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.

With safety and flexibility always top of mind, we\’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You\’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.

No matter what drives you, you\’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs.

We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we\’re more connected and creative. We are committed to building vibrant communities within Jacobs, and we partner with external networks to attract diverse talent. We encourage flexible working and welcome applications from those who may not meet all listed requirements.

Your application experience is important to us, and we\’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process, please contact Careers Support.

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Client Account Lead - Aviation employer: Jacobs

At Jacobs, we are committed to fostering a supportive and inclusive work environment that empowers our employees to thrive. As a Client Account Lead in Aviation, you will benefit from our hybrid working policy, competitive benefits package, and opportunities for professional development, all while collaborating with diverse teams to drive innovative solutions for major airports. Join us in shaping the future of aviation and enjoy a culture that values integrity, diversity, and community engagement.
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Contact Detail:

Jacobs Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Client Account Lead - Aviation

✨Tip Number 1

Network with professionals in the aviation sector, especially those connected to major airports like Heathrow. Attend industry events or webinars where you can meet potential colleagues and clients, as personal connections can significantly boost your chances of landing the role.

✨Tip Number 2

Familiarise yourself with Jacobs' recent projects and initiatives in the aviation field. Being knowledgeable about their work will not only help you in conversations but also demonstrate your genuine interest in the company and its mission.

✨Tip Number 3

Engage with Jacobs on social media platforms. Comment on their posts, share relevant content, and show your enthusiasm for their projects. This can help you get noticed by their recruitment team and establish a rapport before applying.

✨Tip Number 4

Prepare insightful questions about Jacobs' client account strategies and growth plans in aviation. Asking thoughtful questions during any interactions can showcase your strategic thinking and understanding of the role, making you a more appealing candidate.

We think you need these skills to ace Client Account Lead - Aviation

Client Relationship Management
Strategic Business Development
Commercial Acumen
Stakeholder Engagement
Cross-Functional Team Leadership
Mentoring and Coaching
Client Management Frameworks
Governance Processes
Digital Tools Proficiency (CRM, CSP)
Market Analysis
Negotiation Skills
Risk Management
Communication Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in client account leadership and strategic business development, particularly within the aviation or major infrastructure sectors. Use specific examples that demonstrate your ability to build relationships and drive growth.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the aviation industry and explain how your skills align with Jacobs' mission. Mention your understanding of client needs and how you can contribute to their strategic growth.

Showcase Your Achievements: Include quantifiable achievements in your application that reflect your commercial acumen and ability to lead cross-functional teams. Highlight any successful projects or initiatives that demonstrate your impact in previous roles.

Research Jacobs: Familiarise yourself with Jacobs' values, culture, and recent projects in the aviation sector. This knowledge will help you tailor your application and show that you are genuinely interested in being part of their team.

How to prepare for a job interview at Jacobs

✨Understand the Client-Centric Approach

Make sure you grasp the importance of a client-centric mindset. Jacobs values understanding client needs deeply, so be prepared to discuss how you've successfully built relationships and delivered tailored solutions in your previous roles.

✨Showcase Your Strategic Growth Experience

Highlight your experience in identifying and pursuing high-value opportunities. Be ready to share specific examples of how you've led strategic growth initiatives or captured major new business in the aviation or infrastructure sectors.

✨Demonstrate Cross-Functional Leadership

Jacobs looks for leaders who can mentor and inspire teams. Prepare to discuss how you've led cross-functional teams, fostered collaboration, and contributed to a high-performance culture in your past positions.

✨Emphasise Innovation and Thought Leadership

Be ready to talk about how you've promoted innovative solutions and thought leadership in your field. Jacobs values creativity, so share any experiences where you've co-created solutions with clients or driven digital innovation.

Client Account Lead - Aviation
Jacobs
Location: London
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  • Client Account Lead - Aviation

    London
    Full-Time
    43200 - 72000 Β£ / year (est.)
  • J

    Jacobs

    10000+
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