Business Analyst

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, our Business Analysts help clients tackle complex business challenges and deliver meaningful change. Working as part of our Digital Advisory team, you'll play a key role in helping organisations understand their needs, improve processes, and make informed decisions that support successful programme and transformation outcomes. You'll collaborate with clients, stakeholders and multidisciplinary teams to bring clarity to complex problems, helping shape solutions that create real value across infrastructure, utilities and other critical sectors.

What you'll do

• You'll work closely with stakeholders to understand business needs, gather and analyse requirements, facilitate workshops, and map current and future processes.
• You'll produce high-quality business analysis outputs that support decision-making, delivery planning, business cases and transformation initiatives.
• Working alongside consultants, architects, project teams and subject matter experts, you'll help organisations align people, processes and technology to achieve their objectives.
• You'll be trusted to investigate challenges, identify opportunities for improvement and contribute to successful project and programme delivery.

Here's what you'll need

• Experience delivering Business Analysis within projects, programmes, change or transformation initiatives.
• Ability to gather, document and validate business and user requirements.
• Experience producing core BA artefacts such as process maps, user stories, requirements documentation and analysis outputs.
• Strong analytical and problem-solving skills, with the ability to work independently and proactively.
• Experience engaging stakeholders and facilitating workshops.
• Excellent communication and relationship-building skills.
• Experience within infrastructure, utilities, water, transport, public sector or similarly complex environments would be beneficial but is not essential.
• Familiarity with Agile, Waterfall or hybrid delivery approaches is also advantageous.

At Jacobs, we deliver solutions that matter. You'll be trusted to contribute ideas, challenge constructively, and help clients navigate complex change. If you're looking to develop your Business Analysis career while working on programmes that make a real impact, we'd love to hear from you.

Other key info

This is a permanent role, hybrid (2-3 days/week - office/site) aligned to a local Jacobs office (in Manchester, Glasgow, or London), with business travel to support client and business requirements. Full time employment at Jacobs is based on a 40-hour working week. We place a strong emphasis on work life balance and flexibility, and flexi-time, other working patterns may be available. All Jacobs employees will require a BPSS check as part of the hiring and onboarding process. This role will require eligibility for SC level security clearance vetting. We offer an excellent and wide range of employee benefits including comprehensive Health Cover, Life Assurance, Income Protection, holiday buy/sell scheme, and a variety of wellbeing, family, parental and fertility support offerings, along with an enhanced contribution pension scheme.

Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company.

We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging.

Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles.

As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.