At a Glance
- Tasks: Be the welcoming face of our Bristol office and support various reception and facilities functions.
- Company: Join Jacobs, a leader in solving critical global challenges with innovative solutions.
- Benefits: Enjoy full training, flexible working options, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal growth and development in a collaborative setting.
- Why this job: Make a real impact by creating a positive experience for visitors and staff every day.
- Qualifications: Strong communication skills and a proactive mindset; experience in facilities is a plus but not required.
The predicted salary is between 25000 - 30000 € per year.
About the Role
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your Impact
As a Facility Support professional within our UK Facilities & Real Estate team, you will play a central role in shaping the experience of everyone who walks through the doors of our Bristol office. Sitting at the forefront of our client‑centric journey, you’ll be the face of our Front of House (FoH) operation and a key contributor to the smooth running of one of our major UK offices. In this dynamic position, you will support a wide range of office, reception, and facility functions. From greeting visitors and managing reception services to coordinating mail, supporting meeting room readiness, and ensuring the overall organisation and appearance of the workplace, your work will help create a welcoming, efficient, and safe environment for staff and guests.
You’ll assist in facilities tasks such as maintaining office supplies, liaising with contractors, supporting health, safety, and sustainability initiatives, and responding to facility‑related needs across the office. You may also help with room setups, basic maintenance coordination, and general space management. The role can be fast‑paced at peak times – you’ll sometimes work alongside another colleague at the desk, and occasionally operate solo depending on business needs. This is an office‑based role, supporting full‑time hours (40 hours per week, Monday to Friday). Physical activity is a routine part of the job – you will need to be comfortable lifting, bending, walking, climbing stairs, and sitting for extended periods at reception, aligned with UK HSE guidance.
Requirements
- Strong communication and interpersonal skills, with the confidence to engage with stakeholders at all levels.
- A proactive mindset with strong work ethic, initiative, and self‑motivation.
- The ability to stay positive and resilient while managing unexpected changes or busy periods.
- Flexibility to adapt to fluctuating workloads and periods of increased activity.
- A collaborative approach, enjoying team interaction while also capable of working independently.
- Patience, professionalism, and a friendly, welcoming presence at Front of House.
- Previous experience in Facilities, Reception, Real Estate, or a similar operational support environment is desirable – but not essential.
- Comfort using office systems and equipment, and confidence in supporting general facilities tasks.
- Ability to multitask, prioritise effectively, and maintain a well‑organised workspace.
- Strong customer‑service orientation, ensuring visitors and staff receive an excellent experience.
- Ability to carry out regular physical tasks, including lifting (in line with UK HSE guidance), bending, stooping, walking, climbing stairs, and sitting at the reception desk for long periods.
Full onboarding and on‑the‑job training will be provided, focusing on practical experience rather than formal qualifications.
Equal Opportunity Employment
As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
Facilities & Reception Support - Bristol employer: Jacobs
At Jacobs, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in our Bristol office. Our commitment to employee growth is evident through comprehensive onboarding and training programmes, ensuring that every team member feels valued and empowered to contribute to meaningful projects. With a focus on health, safety, and sustainability, we create a welcoming environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities & Reception Support - Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Jacobs and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the Front of House operation, it's crucial to convey confidence and friendliness. Try role-playing common scenarios with a friend to get comfortable with engaging visitors.
✨Tip Number 3
Show off your multitasking abilities! During the interview, share examples of how you've successfully managed multiple tasks at once. This will demonstrate your ability to thrive in a fast-paced environment like the one at Jacobs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the first step towards joining the team.
We think you need these skills to ace Facilities & Reception Support - Bristol
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team at Jacobs.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Focus on how your background aligns with the responsibilities of the Facilities & Reception Support role, especially your customer service skills and ability to multitask.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our Bristol office.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jacobs
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities & Reception Support role. Familiarise yourself with the key responsibilities like greeting visitors and managing reception services. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since this role involves engaging with stakeholders at all levels, practice articulating your thoughts clearly. Think of examples from your past experiences where you successfully communicated or resolved issues. This will showcase your strong interpersonal skills.
✨Demonstrate Your Proactive Mindset
Be ready to discuss times when you took the initiative in previous roles. Whether it was improving a process or helping out a colleague, showing that you can think on your feet and adapt to changing situations will impress the interviewers.
✨Prepare for Physical Tasks
As the job involves physical activity, be prepared to talk about your comfort level with tasks like lifting and moving around the office. You might even want to mention any relevant experience you have that demonstrates your ability to handle these responsibilities.
