Communications Manager in Birmingham

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact: We are looking for a creative and pro‑active Communications Manager to join Jacobs and help our clients tell their stories; bringing projects, priorities and people to life, while also showing how Jacobs supports and develops their work.

This is a varied, hands‑on role focused on creating engaging internal and external content, managing communication channels, and helping raise awareness of the projects and organisations we support.

You’ll work closely with colleagues from our client organisations and across Jacobs, from major infrastructure programmes to significant consultations to high‑profile community engagement projects, and the people delivering them.

We Offer

• Competitive salary
• 24 days holiday + option to buy a further 10 days
• Robust Pension Contributions up to 10%
• Comprehensive Health Coverage – single medical cover and Digital GP service, with options to add your partner and family
• Employee Networks – commitment to hiring a diverse workforce and supporting colleagues of different backgrounds
• Family Planning Support – fertility healthcare and family planning services
• Enhanced Parental Leave – enhanced parental leave pay and free membership to employee assistance and parental programs
• Life assurance at 4x your salary
• Income Protection – financial security in case of long‑term illness or injury
• Wellbeing Hub – free access to wellbeing apps like Calm and Daily Burn
• Professional Development – we cover professional membership fees and provide continuous professional development (CPD) opportunities
• Community Engagement – charity matched‑funding, paid volunteering time, and charitable donations

Key Responsibilities

Content creation and storytelling

• Support the creation of visual and multimedia content such as short films, graphics and presentations.
• Produce high‑quality internal and external content including articles, newsletters, intranet posts, social media updates and project case studies.
• Help translate technical information into clear, engaging and accessible messages and narratives.
• Identify and develop positive, shareable stories – from key milestones and corporate updates through to human moments that bring the work and the people behind it to life.

Stakeholder engagement

• Build positive working relationships with project teams, clients and senior leaders.
• Support communications planning to meet the needs of different audiences.
• Help coordinate approvals and ensure messaging is accurate and joined‑up.
• Work collaboratively with colleagues across the wider Jacobs team.

Channel management

• Help manage internal and external communication channels, including intranets, websites and social media platforms.
• Plan, draft and schedule content across digital channels.
• Monitor engagement and help improve how content performs.
• Support the development of new and innovative ways to reach different audiences.

Awareness and campaigns

• Support the planning and delivery of communication campaigns linked to key projects and business priorities.
• Help raise awareness of Jacobs’ work with clients, partners and employees.
• Encourage and support user‑generated content from colleagues and project teams.

General support

• Carry out other reasonable duties as required.

Here's what you'll need

• Strong storytelling instincts and a passion for creating content people actually want to read, watch or share.
• Excellent writing skills, with the ability to shape raw information into clear, engaging copy.
• A sharp editorial eye – confident editing for clarity, accuracy, tone of voice and consistency.
• Awareness of the media and online landscape, with a feel for how stories travel across news, social and community channels.
• The ability to adapt style and format for different audiences and channels (from intranet to social to corporate events).
• High attention to detail, with strong fact‑checking and proofreading habits.
• Good organisational skills and the ability to manage multiple tasks and deadlines.
• Confidence using digital channels and content tools.
• An interest in infrastructure, engineering or the built environment.

Apply now and take the next step with Jacobs.

Jacobs offers hybrid working and a standard 40‑hour working week.

As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.