Client Account Lead - Mass Transit in Birmingham

Client Account Lead - Mass Transit in Birmingham

Birmingham Full-Time 60000 - 75000 £ / year (est.) No working from home possible
Jacobs

At a Glance

  • Tasks: Lead transformative infrastructure projects and collaborate with major clients across Europe.
  • Company: Join Jacobs, a leader in innovative solutions for thriving cities and resilient environments.
  • Benefits: Enjoy competitive salary, generous holiday, health coverage, and professional development opportunities.
  • Other info: Flexible working options and a commitment to diversity and inclusion.
  • Why this job: Make a real impact on urban infrastructure while growing your career in a dynamic environment.
  • Qualifications: Experience in mass transit or complex infrastructure, with strong client engagement skills.

The predicted salary is between 60000 - 75000 £ per year.

Jacobs challenges today to reinvent tomorrow by solving critical problems for thriving cities and resilient environments.

As a Client Account Lead you will partner with major clients, combined authorities, transport bodies and city leaders to transform bold ambitions into tangible outcomes. You will bring strategy, insight and delivery to unlock opportunities, influence investment decisions and manage programmes from start to finish across the infrastructure lifecycle.

Responsibilities

  • Collaborate with clients to shape and deliver high-capacity infrastructure programmes across the UK, Ireland and Europe.
  • Lead strategic client accounts, engaging senior stakeholders and driving commercial outcomes.
  • Own the three core pillars:
    • Opportunity Development – translate client needs into deliverable, high-value programmes.
    • Bid Leadership – craft commercially strong bids by assembling the right expertise.
    • Relationship Growth – expand and nurture networks across clients, partners and contractors.
  • Position Jacobs as a trusted partner known for technical excellence, collaboration and the ability to deliver at scale.
  • Take commercial ownership and exhibit a proactive, entrepreneurial mindset to drive results.

Qualifications

  • Strong experience in mass transit, light rail or complex infrastructure programmes.
  • Proven ability in client engagement and strategic account growth.
  • Demonstrated success in winning and delivering bids with commercial awareness.
  • A well-established network across clients, partners and contractors.
  • Confidence and credibility to engage senior stakeholders and influence outcomes.
  • An entrepreneurial, proactive mindset focused on creating opportunities.
  • A collaborative approach that brings teams together to deliver as one.

Benefits

  • Competitive salary reflecting skills and experience.
  • 24 days holiday with the option to purchase an additional 10 days.
  • Robust pension contributions up to 10% of salary.
  • Comprehensive health coverage: single medical cover and Digital GP service, with options to add a partner and family.
  • Employee networks and diversity programmes.
  • Family planning support and enhanced parental leave.
  • Life assurance at 4-times salary and income protection for long-term illness or injury.
  • Wellbeing hub and access to wellbeing apps.
  • Professional development: membership fees covered and continuous CPD opportunities.
  • Community engagement: charity matched-funding, paid volunteering time and charitable donations.

Equal Opportunity

Jacobs is a disability-confident employer and will interview disabled candidates who best meet the job criteria. We welcome candidates seeking flexible working and those who may not meet all listed requirements.

Client Account Lead - Mass Transit in Birmingham employer: Jacobs

Jacobs is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary and extensive benefits including robust pension contributions and comprehensive health coverage. With a strong focus on collaboration and community engagement, employees are encouraged to develop professionally through continuous CPD opportunities while working in a dynamic environment that values diversity and innovation across the UK, Ireland, and Europe.

Jacobs

Contact Details:

Jacobs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Account Lead - Mass Transit in Birmingham

Tip Number 1

Network like a pro! Get out there and connect with people in the mass transit and infrastructure sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about who you know!

Tip Number 2

Showcase your expertise! When you get the chance to chat with potential employers or clients, make sure to highlight your experience in client engagement and strategic account growth. Share specific examples of how you've successfully managed programmes and influenced investment decisions.

Tip Number 3

Be proactive! Don’t wait for opportunities to come to you. Research companies that align with your skills and values, and reach out directly. Let them know how you can help them achieve their goals, especially in high-capacity infrastructure programmes.

Tip Number 4

Apply through our website! We’ve got loads of exciting roles, including the Client Account Lead position. By applying directly, you’ll have a better chance of standing out and showing us why you’re the perfect fit for the job. Don’t miss out!

We think you need these skills to ace Client Account Lead - Mass Transit in Birmingham

Client Engagement
Strategic Account Growth
Bid Leadership
Commercial Awareness
Network Expansion
Stakeholder Engagement
Entrepreneurial Mindset

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Client Account Lead. Use keywords from the job description to show that you understand what Jacobs is looking for.

Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've successfully managed client accounts or delivered infrastructure programmes. Numbers and outcomes speak volumes!

Be Authentic:Let your personality shine through in your application. We want to see who you are beyond your qualifications, so don’t be afraid to express your passion for mass transit and infrastructure.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Jacobs.

How to prepare for a job interview at Jacobs

Know Your Client Inside Out

Before the interview, dive deep into Jacobs' projects and values. Understand their approach to mass transit and infrastructure. This will help you speak confidently about how your experience aligns with their goals and how you can contribute to their ambitious projects.

Showcase Your Strategic Mindset

Prepare examples that highlight your ability to develop opportunities and lead bids. Think of specific instances where you've successfully engaged clients or influenced investment decisions. This will demonstrate your strategic thinking and commercial awareness, which are crucial for the role.

Build Rapport with Senior Stakeholders

Practice how you would engage with senior stakeholders during the interview. Use role-play scenarios to refine your communication style. Being able to connect and build trust with high-level clients is key, so show them you can do just that!

Emphasise Collaboration and Teamwork

Jacobs values a collaborative approach, so be ready to discuss how you've worked effectively in teams. Share stories that illustrate your ability to bring people together to achieve common goals, especially in complex infrastructure projects.