Facility Support - Bristol

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

As a Facility Support professional within our UK Facilities & Real Estate team, you will play a central role in shaping the experience of everyone who walks through the doors of our Bristol office. Sitting at the forefront of our client‑centric journey, you’ll be the face of our Front of House (FoH) operation and a key contributor to the smooth running of one of our major UK offices.

Responsibilities:

• Greeting visitors and managing reception services
• Coordinating mail and supporting meeting room readiness
• Ensuring overall organisation and appearance of the workplace
• Maintaining office supplies and liaising with contractors
• Supporting health, safety and sustainability initiatives
• Responding to facility‑related needs across the office
• Assisting with room setups, basic maintenance coordination and general space management

Qualifications:

• Strong communication and interpersonal skills, with the confidence to engage with stakeholders at all levels
• A proactive mindset with strong work ethic, initiative, and self‑motivation
• The ability to stay positive and resilient while managing unexpected changes or busy periods
• Flexibility to adapt to fluctuating workloads and periods of increased activity
• A collaborative approach, enjoying team interaction while also capable of working independently
• Patience, professionalism, and a friendly, welcoming presence at Front of House
• Previous experience in Facilities, Reception, Real Estate, or a similar operational support environment is desirable but not essential
• Comfort using office systems and equipment, and confidence in supporting general facilities tasks
• Ability to multitask, prioritise effectively, and maintain a well‑organised workspace
• Strong customer‑service orientation, ensuring visitors and staff receive an excellent experience
• Ability to carry out regular physical tasks, including lifting (in line with UK HSE guidance), bending, stooping, walking, climbing stairs and sitting at the reception desk for long periods
• Full onboarding and on‑the‑job training will be provided, focusing on practical experience rather than formal qualifications

This is an office‑based role, supporting full‑time hours (40 hours per week, Monday to Friday). Physical activity is a routine part of the job - you will need to be comfortable lifting, bending, walking, climbing stairs, and sitting for extended periods at reception, aligned with UK HSE guidance. Onsite employees are expected to attend a Jacobs Workplace on a full‑time basis, as required by the nature of their role.

Equal Employment Opportunity: As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.