At a Glance
- Tasks: Manage key client accounts and develop new business opportunities in the AV sector.
- Company: Join a dynamic team dedicated to delivering outstanding client experiences in the live events industry.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Other info: Participate in exhibitions and events, showcasing your expertise and expanding your network.
- Why this job: Be part of exciting live events, build strong client relationships, and thrive in a fast-paced setting.
- Qualifications: 5+ years in account management within the AV events industry; excellent communication and organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
Role and Responsibilities
Ensuring close liaison and developing exceptional working relationships with clients.Providing professional knowledge and expertise.Establishing and maintaining a thorough knowledge of products.Preparing client quotations and proposals.Liaising with our in-house technical staff to ensure that our clients receive the right level of technical input where it is required.Liaising internally cross departmentally to ensure the highest level of service is received and all jobs are carried out in accordance with client specific requirements.Maintaining an accurate and up to date record of all client communications.Using our company system to log all bookings and produce paperwork for client approval and signature.Conducting client visits as necessary and appropriate.Achievement of specific projects and targets as set and defined by senior management.Working with the Directors to identify and access new markets/ clients.Participating in exhibitions and events as and when required.Qualifications and Pre-RequisitesA strong, proven background in managing a client portfolios in a fast paced sales/customer service/account management environment within the Audio Visual events industry (minimum 5 years).A good standard of education and a professional approach.The ability to understand client needs and aim to exceed expectations (as we believe superior client service is key).Strong organisational skills and planning ability.A keen eye for attention to detail.Flexibility to deal with the demands of working in a fast paced environment.Excellent communication skills, both verbally and written.A positive minded self-starter whos able to use initiative.Adaptable and flexible to the demands of the event industry. Being part of the live events industry means there are no second chances!A dynamic individual who will work over and above the job description all in the name of enabling us to deliver great events for our clients.A great team player.
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Senior AV Account Manager in Edinburgh employer: Jacobs Massey
Join a dynamic and innovative team as a Senior AV Account Manager, where your expertise will be valued and your contributions recognised. Our collaborative work culture fosters strong relationships and encourages professional growth, providing you with opportunities to develop your portfolio while delivering exceptional client experiences in the fast-paced audio-visual events industry. Located in a vibrant area, we offer a supportive environment that prioritises employee well-being and success, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior AV Account Manager in Edinburgh
✨Tip Number 1
Network within the AV industry by attending relevant events and exhibitions. This will not only help you meet potential clients but also give you insights into the latest trends and needs in the sector, which can be beneficial during interviews.
✨Tip Number 2
Familiarise yourself with our company’s products and services before applying. Understanding what we offer will allow you to speak confidently about how you can contribute to our team and enhance client relationships.
✨Tip Number 3
Demonstrate your organisational skills by preparing a portfolio of past client accounts you've managed. Highlight specific challenges you faced and how you overcame them, as this will showcase your ability to thrive under pressure.
✨Tip Number 4
Showcase your communication skills by engaging with us on social media or through professional platforms. Commenting on our posts or sharing relevant content can help you stand out and demonstrate your enthusiasm for the role.
We think you need these skills to ace Senior AV Account Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing client portfolios, particularly within the AV sector. Use specific examples that demonstrate your ability to build strong client relationships and deliver exceptional service.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the AV industry and your commitment to client satisfaction. Mention how your skills align with the role's requirements and provide examples of how you've successfully managed client accounts in the past.
Showcase Your Communication Skills:Since excellent communication is key for this role, ensure your application reflects your verbal and written communication abilities. Use clear and concise language, and consider including a brief example of a successful client interaction.
Highlight Your Organisational Skills:Demonstrate your organisational skills by detailing how you manage multiple client accounts and projects simultaneously. Provide examples of how you maintain accurate records and ensure all client communications are up to date.
How to prepare for a job interview at Jacobs Massey
✨Showcase Your Client Management Skills
Be prepared to discuss your experience managing client portfolios, especially in the AV sector. Highlight specific examples where you've built strong relationships and exceeded client expectations.
✨Demonstrate Your Organisational Abilities
Since the role requires strong organisational skills, come equipped with examples of how you've successfully managed multiple projects or accounts simultaneously. This will show your ability to thrive in a fast-paced environment.
✨Communicate Effectively
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Consider preparing a brief presentation on a relevant topic to showcase your communication skills.
✨Prepare for Technical Discussions
Familiarise yourself with the technical aspects of AV products and services. Be ready to discuss how you would liaise with technical staff to ensure clients receive the right level of support, demonstrating your understanding of the industry.
