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For Companies At a Glance
- Tasks: Support and maintain AV systems across multiple sites, resolving technical issues.
- Company: Join the UK market leader in AV solutions with a professional delivery team.
- Benefits: Enjoy 25 days holiday, flexible working, and a personal development budget.
- Why this job: Be part of a dynamic team, learn new technologies, and make a real impact.
- Qualifications: Prior AV experience and a full UK driving licence are essential.
- Other info: Opportunity for hands-on work and regular team socials.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We’re looking for a Regional AV Engineer, ideally based in the Berkshire or surrounding area, to support and maintain AV systems across multiple sites. In this role, you’ll be the first line of response to technical issues within your region, building strong relationships with on-site staff and serving as their key point of contact for support. You’ll take the lead on local installations and be responsible for completing site surveys for upgrades and replacements. As part of your role, you’ll manage and maintain your vehicle and AV kit, ensuring it\’s replenished and ready for use. While primarily region-based, you should also be prepared to travel to the head office in Sheffield when required to assist with rack building and equipment preparation. We’re the UK market leader at what we do, with a tremendously professional delivery team.
Required Experience and Skills
•Prior AV experience (Video & Projection as a primary focus are a bonus) with a range of professional experience such as end to end projects, new system set up, user training, problem solving etc.
• Experience documenting procedures and process with the ability to train others would be beneficial
• Experience in basic video editing, presentation creation, and photoshop skills
• Proactive & Resourceful – ability to identify issues quickly and develop practical solutions.
• Ability to travel and be away from home regularly (Within the UK)
• Full UK driving licence
Personal Traits
• Good Communicator: Ability to convey complex ideas clearly and effectively to diverse audiences.
• Attention to Detail: Meticulous in planning, execution, and quality assurance.
• Entrepreneurial: Innovative and proactive in identifying opportunities and driving growth.
• Proactive & Resourceful – ability to identify issues quickly and develop practical solutions.
• Fast Paced: Comfortable working in a dynamic and rapidly changing environment.
• Growth mindset – Keen to expand technical skillset and learn new technologies and tools.
Key Responsibilities
• Train site staff on how to operate day to day services, and on basic system operations
• Ensuring the smooth operations of AV events at the venue
• Scheduling maintenance tasks for AV equipment
• Working with the internal creative team to ensure content is tested and delivered in the correct event formats.
• Dynamic solving problems as issues arise
• Documenting issues and feedback to help future solution development
• Communicating with venue operations staff and customers about the elements of a service and demonstrating the equipment/product’s functionalities to help future sales
• Assist project producers/product managers in the productisation of the packages developed within the trial venue
• Feedback to desktop developers, testers, delivery managers, customer technical support and customer relationship colleagues to manage the delivery of improvements and new products.
• Support with the launch of new features and product improvements out to market through Customer Success, Customer Services, Marketing and Go to Market teams.
• Support with Change Management for anyone impacted.
• Help understand risks and issues.
• Provide support to the wider team on less busy site days
• Maintain communication with stakeholders throughout the business.
• Generally, get stuck-in and hands-on with a small and fast-moving team
Benefits
• 25 days holiday, plus statutory bank holidays (pro rata)
• Statutory defined-contribution pension scheme
• Van
• Discretionary annual bonus
• Life event support: £1,000 first-time buyers\’ allowance, £250 bereavement allowance, £250 baby bonus, £250 marriage allowance
• Employee assistance programme
• Free annual eye tests, glasses contributions and flu vaccine
• Annual paid volunteering day, sports club sponsorship and choice of charitable donations
• Personal learning and development budget
• Flexible working hours/location (subject to needs of role)
• Healthy snacks, and free onsite parking
• Regular team socials, including big summer family party
Regional AV Engineer employer: Jacobs Massey
Contact Detail:
Jacobs Massey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional AV Engineer
✨Tip Number 1
Familiarise yourself with the latest AV technologies and trends. Being knowledgeable about current systems and equipment will not only help you in interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work in or around Berkshire. Attend local events or join online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've solved technical issues in the past. Highlighting your problem-solving skills with real-life scenarios can set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills by practicing how you would explain complex AV concepts to non-technical staff. This is crucial for the role, as you'll need to train others and build strong relationships.
We think you need these skills to ace Regional AV Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant AV experience, particularly in video and projection. Emphasise your skills in end-to-end projects, user training, and problem-solving to align with the job requirements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your proactive nature and ability to communicate complex ideas effectively.
Showcase Technical Skills: Detail any experience you have with basic video editing, presentation creation, and Photoshop. Highlight your ability to document procedures and train others, as these are key aspects of the role.
Prepare for Potential Questions: Think about how you would handle common technical issues or challenges in AV systems. Be ready to discuss your approach to problem-solving and how you maintain strong relationships with on-site staff.
How to prepare for a job interview at Jacobs Massey
✨Showcase Your AV Experience
Make sure to highlight your previous experience with AV systems, especially in video and projection. Be prepared to discuss specific projects you've worked on, including any challenges you faced and how you overcame them.
✨Demonstrate Problem-Solving Skills
Since the role involves troubleshooting technical issues, be ready to share examples of how you've identified problems and developed practical solutions in past roles. This will show your proactive and resourceful nature.
✨Communicate Clearly
As a good communicator, you'll need to convey complex ideas effectively. Practice explaining technical concepts in simple terms, as you may need to train site staff or communicate with diverse audiences.
✨Prepare for Hands-On Scenarios
Expect to engage in hands-on tasks during the interview. Familiarise yourself with common AV equipment and be ready to demonstrate your skills in setting up or troubleshooting systems, as this reflects your readiness to get stuck in.
