At a Glance
- Tasks: Set up and operate audio-visual systems for live events, ensuring top-notch client satisfaction.
- Company: Dynamic event production company based in London with a focus on innovation.
- Benefits: Competitive salary, opportunities for growth, and a vibrant team culture.
- Why this job: Join a creative team and make events unforgettable with your technical expertise.
- Qualifications: 4+ years of experience in audio-visual systems and strong customer service skills.
- Other info: Mentorship opportunities and a chance to lead exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
Our client is searching for a Technical Specialist - Video who will be responsible for the setup and operation of small to large-scale audio-visual systems for live events, while consistently delivering the highest levels of client satisfaction. Based in London, the role frequently involves acting as a team leader for on-site departmental teams and supporting the successful delivery of events.
Key Job Responsibilities
- Event Design and Planning
- Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event.
- Assist Labour teams with fulfilling accurate roles with internal and external staff, ensuring the right people are in the right roles.
- Ensure all video components are added to technical drawings for events in Vectorworks.
- Ensuring consistency across all events for plans and schematics being drawn, and accurate documentation is provided for onsite teams for delivery.
- Assisting with pre-production for media server/switching workflow to aid onsite delivery.
- Equipment Operation
- Full understanding and operation of advanced switching systems for large scale events, linking multiple switchers where necessary (Barco E2/S3).
- Plan, design and install multi blended projection systems utilizing Barco, Christie and Panasonic projectors with their relevant software systems.
- Design and lead complex multi screen LED display builds, utilizing multiple processors.
- Delegate tasks efficiently across large scale projects, ensuring timely delivery of all video aspects of an event.
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment.
- Troubleshoots technical issues and resolves problems quickly as they arise.
- Complies with all Company security and safety measures.
- Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite.
- Ensures equipment is secure from theft and/or damage when in use.
- Customer Service
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
- Understands and fosters the hotel/venue/client relationship.
- Training/Staff Development
- Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
- Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
- Event Supervision
- Performs advanced work (pre/during/post event) with operations team members.
- Supervises and directs other technicians during an event.
- Equipment Maintenance
- Assists team with proper preparation, security, storage, transportation, and maintenance of equipment.
- Performs inventory and forecasting of equipment needs.
Job Qualifications
- Bachelor's Degree or equivalent is preferred.
- 4+ years of field experience in specialty area is required.
- 3-5 years of customer service or hospitality experience is preferred.
Technical Specialist in England employer: Jacobs Massey
Contact Detail:
Jacobs Massey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist in England
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and join relevant groups. The more people you know, the better your chances of landing that Technical Specialist gig.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and experiences with audio-visual systems. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to event design and equipment operation. We want you to feel confident when discussing your experience with advanced switching systems and multi-screen setups.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Specialist in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Specialist role. Highlight your experience with audio-visual systems and any leadership roles you've had in past events. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any specific projects or experiences that relate directly to the job description.
Showcase Your Problem-Solving Skills: In your application, be sure to include examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and resolve problems quickly, so share those stories with us!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Jacobs Massey
✨Know Your Tech Inside Out
Make sure you’re well-versed in the specific audio-visual systems mentioned in the job description, like Barco E2/S3 and various projectors. Brush up on your technical knowledge and be ready to discuss how you've used these systems in past events.
✨Showcase Your Leadership Skills
Since the role involves acting as a team leader, prepare examples of how you've successfully led teams in high-pressure situations. Think about times when you delegated tasks effectively or resolved conflicts during an event.
✨Demonstrate Customer Service Excellence
Be ready to share experiences where you went above and beyond for clients. Highlight your communication skills and how you maintained positive relationships with clients, especially during challenging events.
✨Prepare for Problem-Solving Scenarios
Expect questions about troubleshooting technical issues on the spot. Prepare some real-life examples of problems you’ve encountered and how you resolved them quickly to ensure a successful event.