Client Direct Project Manager

Job Description

Our client has an immediate requirement for an experienced Client Direct Project Manager to play a pivotal role within the Projects Delivery Department. In this position, you will take full ownership of delivering end-to-end programmes, working closely with sales, operations, and engineering teams to manage project scope across a variety of client-direct and construction projects.

This is an exciting opportunity for a highly capable and experienced Project Manager to join an established organisation, with the scope to influence, enhance, and elevate service delivery at every stage.

Key Responsibilities

• Perform work on multiple projects within the budgeted cost and to the satisfaction of the client.
• Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays.
• Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP’s that drive consistency.
• Liaison with other internal departments, clients and contractors / AV integrators.
• Ensure that the H&S files are in place for your projects and that safe systems of work are put in place.
• Understand the contractual requirements of your projects and local regulations in regions.
• Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures.
• Manage the setup elements of systems to prove the concept.
• Deal with all aspects of the financial management of your projects including invoicing and variations.
• Deal with all aspects interfacing of audio visual systems the client’s buildings this will encompass both hardware and software interfaces.
• Represent the company at a senior level with the necessary level of professional conduct and presentation.
• To develop your knowledge from both experience and research to become an \”expert\” in one or more of a particular area of our project work to whom others in the organisation can refer.
• Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes – all reporting to be real time.
• Attend pretender interviews as required by the client being impartial at all times.

Demonstrate Technical knowledge of

• AVoIP
  • Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes)
  • Bandwidth considerations especially with larger networks with uplinks to other switches.
• Dante / AES67
  • Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution.
• IP Networks (VLANS, DNS, Multicast / Unicast, PTP)
  • Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing
• DSP design / concept
  • Having an understanding how Audio DSP’s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge
• Conferencing and audio reproduction.
  • Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces
• System design (Schematics and workflow)
  • AV signal flow and overall design understanding with the ability to spot errors or issues
• System build (M&E, containment, power and data requirements)
  • Mechanical build of the space including the requirements needed to support the AV needs.

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