At a Glance
- Tasks: Service and maintain AV systems while providing top-notch technical support.
- Company: Established AV integration specialist with a diverse client portfolio.
- Benefits: Company vehicle, pension scheme, life assurance, and ongoing training.
- Other info: Opportunities for career development and travel across London and beyond.
- Why this job: Join a dynamic team and enhance your skills in the exciting AV industry.
- Qualifications: Experience with AV installations and strong troubleshooting skills required.
The predicted salary is between 40000 - 45000 £ per year.
Job Description
We are working with an established AV integration specialist looking to recruit an experienced Audio Visual Service Engineer to support a diverse portfolio of corporate and public sector clients.
This is a varied role combining onsite service visits with office-based technical support.
You'll be responsible for maintaining installed AV and collaboration systems, diagnosing faults, carrying out preventative maintenance, providing remote support and ensuring service records are accurately maintained.
The position involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required.
Description Key Responsibilities Service, maintain and troubleshoot integrated AV systems.
Carry out planned preventative maintenance and reactive service visits.
Provide remote technical support to customers.
Update firmware and software across installed systems.
Produce detailed service reports and maintain accurate documentation.
Schedule and coordinate service activities alongside the wider engineering team.
Deliver a professional, customer-focused service at all times.
Experience Required We're looking for someone with experience supporting commercial AV installations who can confidently diagnose and resolve technical issues in the field.
Ideally you'll have experience with: Integrated AV and meeting room technologies.
AV control platforms such as Crestron, Extron or Q-SYS.
Microsoft Teams Rooms, Cisco collaboration systems or similar UC platforms.
Wireless presentation solutions.
Audio DSP configuration and troubleshooting.
Reading technical drawings and system schematics.
Strong customer service and communication skills.
A CTS qualification would be beneficial but is not essential.
Due to the nature of some customer environments, applicants must be eligible to obtain UK Security Clearance and hold a full UK driving licence.
Package Fully expensed company vehicle (including reasonable personal use)Pension scheme Life assurance Income protection scheme Ongoing manufacturer training and career development TPBN1_UKTJ
Audio Visual Service Engineer in Cheltenham employer: Jacobs Massey
As an Audio Visual Service Engineer with our established AV integration specialist, you'll join a dynamic team that values innovation and collaboration. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, all while working in a vibrant location that fosters creativity and teamwork. Enjoy the unique advantage of engaging with a diverse portfolio of corporate and public sector clients, making your role both meaningful and rewarding.
