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- Tasks: Join us as an AV Venue Technician, ensuring seamless live events and training site staff.
- Company: We're the UK's market leader in live event technology with a professional delivery team.
- Benefits: Enjoy hands-on experience, dynamic work environments, and opportunities for skill development.
- Why this job: Be part of a fast-paced team, solve real-time challenges, and make an impact in live events.
- Qualifications: Prior AV experience is essential; a full UK driver's license and own vehicle are required.
- Other info: Ideal for those who thrive in dynamic settings and have a growth mindset.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a skilled, enthusiastic, well-mannered AV Venue Technician to help us and our customers provide seamless live events. Working with venue operations staff alongside our internal creative and technical teams, you will run the day-to-day events and ensure all equipment is maintained in good operational condition within our venues. You will provide training and support on site through the initial weeks of operation of these new facilities, to ensure the site team has confidence in operating the new systems/products we have implemented.
We’re the UK market leader at what we do, with a tremendous and professional delivery team. We’ll need your professional events and technical experience, and you will need to think on your feet and be prepared to step up and deal with fast-changing, sometimes difficult situations.
Key Responsibilities
- Train site staff on how to operate day-to-day services and basic system operations
- Ensure the smooth operation of AV events at the venue
- Schedule maintenance tasks for AV equipment
- Work with the internal creative team to ensure content is tested and delivered in the correct event formats
- Resolve problems dynamically as issues arise
- Document issues and feedback to help with future solutions
- Communicate with venue operations staff and customers about service elements and demonstrate equipment functionalities to support future sales
- Assist project producers/product managers in developing packages within the trial venue
- Provide feedback to developers, testers, delivery managers, and customer support to manage improvements and new products
- Support the launch of new features and product improvements through Customer Success, Customer Services, Marketing, and Go-to-Market teams
- Support Change Management initiatives for affected stakeholders
- Identify and understand risks and issues
- Provide support to the wider team on less busy site days
- Maintain communication with stakeholders across the business
- Be hands-on and collaborative within a small, fast-moving team
Required Experience
- Prior AV experience (Video & Projection as a bonus), including end-to-end projects, system setup, user training, and problem solving
- Experience documenting procedures and training others
- Basic video editing, presentation creation, and Photoshop skills
Required Skills
- Proactive and resourceful: quickly identify issues and develop practical solutions
- Ability to travel and be away within the UK regularly
- Full UK driver’s license and own vehicle with appropriate insurance
Personal Traits
- Good communicator: convey complex ideas clearly to diverse audiences
- Attention to detail: meticulous in planning and execution
- Entrepreneurial: innovative and proactive in identifying opportunities
- Fast-paced: comfortable in a dynamic environment
- Growth mindset: eager to expand technical skills and learn new technologies
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AV Venue Technician employer: Jacobs Massey
Contact Detail:
Jacobs Massey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Venue Technician
✨Tip Number 1
Familiarise yourself with the latest AV technologies and trends. Being knowledgeable about current equipment and software will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the AV industry. Attend events, workshops, or online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of specific examples from your past experiences where you successfully resolved issues during live events, as this is a key aspect of the role.
✨Tip Number 4
Demonstrate your training abilities. Be ready to discuss how you've trained others in the past, as this role involves teaching site staff about new systems and ensuring they feel confident in their operations.
We think you need these skills to ace AV Venue Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant AV experience, particularly in live events. Include specific examples of projects you've worked on, focusing on your role in system setup, user training, and problem-solving.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your proactive approach and ability to think on your feet align with the fast-paced environment described in the job listing.
Showcase Technical Skills: Clearly outline your technical skills related to AV equipment, video editing, and presentation creation. If you have experience with documentation and training, be sure to include that as well.
Demonstrate Communication Skills: Highlight your ability to communicate complex ideas clearly. Provide examples of how you've successfully trained others or resolved issues in previous roles, showcasing your good communication traits.
How to prepare for a job interview at Jacobs Massey
✨Showcase Your Technical Skills
Be prepared to discuss your previous AV experience in detail. Highlight specific projects you've worked on, especially those involving video and projection systems. Demonstrating your technical knowledge will show that you're capable of handling the responsibilities of the role.
✨Emphasise Problem-Solving Abilities
Since the job requires you to think on your feet, come prepared with examples of how you've resolved issues in past roles. Discuss any challenging situations you've faced during live events and how you managed to overcome them effectively.
✨Demonstrate Communication Skills
As a good communicator, you'll need to convey complex ideas clearly. Practice explaining technical concepts in simple terms, as you may need to train site staff or communicate with customers. This will showcase your ability to engage with diverse audiences.
✨Exhibit a Growth Mindset
Express your eagerness to learn new technologies and expand your technical skills. Share any recent training or courses you've undertaken related to AV technology, as this will demonstrate your proactive attitude and commitment to personal development.
