At a Glance
- Tasks: Lead a team of AV Engineers to deliver top-notch enterprise AV services.
- Company: Prestigious London-based organisation with a focus on innovation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for career growth and to shape future AV technologies.
- Why this job: Combine your technical skills with leadership in a modern AV setting.
- Qualifications: Experience in AV management and strong people skills required.
The predicted salary is between 44000 - 44000 £ per year.
We're recruiting on behalf of our client for an experienced AV Engineering Manager to lead the delivery of enterprise AV services within a prestigious London-based organisation.
Leading a team of AV Engineers, you'll be responsible for maintaining high service standards, managing technical escalations, supporting AV operations across multiple UK sites and driving continuous improvement.
Working closely with the Client AV Manager, you'll ensure a reliable, high-performing AV environment while helping shape future technologies, processes and best practice.
This is an excellent opportunity for an experienced AV leader looking to combine technical expertise with people management in a modern, enterprise AV environment.
Description Key Responsibilities Support the Client AV Manager, who holds overall responsibility for UK Audio Visual operational services.
Act as a key point of contact, ensuring effective communication between operational teams and senior management.
Implement governance, processes and operational standards across the AV team.
Maintain consistency across service delivery.
Drive accountability and continuous improvement.
Uphold high standards across all aspects of the AV service.
Resolve complex, high-priority AV incidents, acting as the technical escalation point for the team.
Manage and coordinate AV support across multiple UK sites.
Provide technical leadership and guidance to engineers, assisting with complex troubleshooting and fault resolution.
Plan, execute and verify software, firmware and system updates across AV devices and platforms.
Carry out root cause analysis for recurring and complex AV issues.
Coach, mentor and develop team members, encouraging continuous professional development.
Set clear expectations, monitor performance and conduct regular performance reviews.
Motivate and engage the team to maintain high morale and productivity.
Delegate and prioritise workload to ensure efficient incident resolution and service delivery.
Manage operational requests using structured project management methodologies, including planning, implementation, delivery and reporting.
Identify opportunities to improve the client's AV service through new technologies, operational efficiencies and service enhancements.
Experience
AV Engineering Manager employer: Jacobs Massey
As an Audio Visual Service Engineer with our established AV integration specialist, you'll join a dynamic team that values innovation and collaboration. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, all while working in a vibrant location that fosters creativity and teamwork. Enjoy the unique advantage of engaging with a diverse portfolio of corporate and public sector clients, making your role both meaningful and rewarding.
