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For Companies At a Glance
- Tasks: Provide top-notch AV support and manage exciting events across various client sites.
- Company: Leading global audio-visual integrator with a focus on service excellence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a passionate team and make a real impact in the world of AV technology.
- Qualifications: Experience in AV technologies and strong communication skills are essential.
- Other info: Fast-paced role with opportunities to travel and work on high-profile events.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a leading global audio visual integrator, providing high-quality AV and event services across a wide range of client partnerships. They are looking for an experienced AV Engineer to become a key member of their Regional team in Ireland, supporting and representing the client across multiple end-user sites. This is a fantastic opportunity for an experienced AV Engineer to join a well-established operation and play a key role in driving service excellence.
Key Responsibilities
- Provide field-based and onsite AV support services across the client’s regional accounts.
- Support field service break/fix activities in the region, with additional travel outside the region as required.
- Conduct preventative maintenance visits as required.
- Provide client-specific BAU and event onsite support.
- Manage all onsite events within large presentation spaces.
- Provide meeting room support for large complex events, town halls, special events, and VIP video meetings.
- Conduct planning meetings with client event organisers to ensure the correct technology is used.
- Pre-test meeting room spaces and manage onsite support deliverables.
- Provide a meet & greet service for VIP meetings and assist users with audio and video connections (virtual and in-room).
- Support stakeholders and end users with all client requests.
- Locate faults and provide second/third-line solutions.
- Provide system workarounds in the event of failures.
- Ensure fault tickets are logged via the client ticketing portal and resolved within SLA.
- Manage equipment repairs and critical spares.
- Support and manage software/firmware updates in line with change control.
- Proactively train and support end users.
Desirable Skills
- Technically proficient in AV / VC / UC technologies.
- Strong client communication and escalation management.
- Calm under pressure.
- Ability to take responsibility.
- Strong multitasking and prioritisation skills.
- Excellent verbal and written communication.
- Meticulous attention to detail.
- Highly organised.
- Flexible approach.
AV Engineer employer: Jacobs Massey
Contact Detail:
Jacobs Massey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for an AV Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical proficiency in AV technologies during interviews or networking events. Bring examples of past projects or challenges you've tackled to showcase your expertise.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Stay calm under pressure! During interviews, they might throw some tricky scenarios your way. Keep your cool, think through your responses, and show them how you handle high-stress situations like a true AV pro.
We think you need these skills to ace AV Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AV Engineer role. Highlight your experience with AV technologies and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AV engineering and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure to demonstrate your communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see that you can connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Jacobs Massey
✨Know Your AV Stuff
Make sure you brush up on your technical knowledge of AV, VC, and UC technologies. Be ready to discuss specific systems you've worked with and how you've solved problems in the past. This will show that you're not just familiar with the tech, but that you can handle it under pressure.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Think about examples where you've successfully communicated with clients or stakeholders, especially during high-pressure situations. This will demonstrate your ability to manage escalations and keep everyone informed.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a technical failure during a VIP meeting. Prepare by thinking through how you would approach these situations, focusing on your problem-solving skills and calmness under pressure. This will help you stand out as someone who can think on their feet.
✨Be Organised and Detail-Oriented
Bring along any relevant documentation or examples of your previous work that highlight your meticulous attention to detail. Discuss how you manage multiple tasks and prioritise effectively, especially when supporting large events. This will show that you’re not just capable, but also highly organised.
