At a Glance
- Tasks: Set up and support AV systems for exciting live events and conferences.
- Company: Prestigious Central London organisation with a focus on exceptional client experiences.
- Benefits: Competitive salary, generous leave, private medical cover, and ongoing training.
- Other info: Flexible hours with TOIL for evening and weekend events, plus career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the world of live events.
- Qualifications: 2+ years in AV or IT support, strong troubleshooting skills, and excellent communication.
The predicted salary is between 35000 - 45000 £ per year.
Are you an AV professional who enjoys the variety of live events, client interaction, and hands-on technical delivery? We're recruiting on behalf of a prestigious Central London organisation seeking an AV Technician to become the primary on-site AV specialist, supporting a diverse programme of conferences, presentations, lectures, meetings and high-profile events. This is a highly visible, customer-facing role where you'll take ownership of event technology across multiple event spaces, working closely with internal stakeholders and external clients to deliver exceptional experiences.
The Role
- Setting up, operating and supporting AV systems for a wide range of live events
- Managing room configurations and technical requirements with clients and event organisers
- Supporting presentations, conferences, hybrid meetings and special events
- Maintaining AV equipment and ensuring systems remain operational and up to date
- Providing first and second-line IT support where required
- Assisting with basic network and systems administration tasks
- Delivering user training and technical guidance to staff
- Working with third-party suppliers and technology partners
- Contributing to future AV and technology improvement projects
About You
We're looking for someone who can combine technical expertise with excellent customer service skills. You'll ideally have:
- 2+ years' experience in an AV, Event Technology or IT Support role
- Experience supporting live events and working directly with clients
- Strong troubleshooting and problem-solving abilities
- Knowledge of AV technologies, conferencing solutions and presentation systems
- Understanding of networking fundamentals and TCP/IP
- Experience supporting Windows environments
- Excellent communication and organisational skills
- A proactive and professional approach
- The flexibility to support occasional evening and weekend events (TOIL provided)
Desirable Experience
- Dante audio networking
- Crestron and/or Lutron control systems
- Video conferencing technologies
- IT infrastructure or systems administration experience
What's On Offer?
- Competitive salary
- Generous annual leave allowance
- Excellent pension contribution
- Private medical cover
- Ongoing training and professional development
- Subsidised meals
- Season ticket and cycle-to-work support
- Life assurance
- A varied role within a highly respected organisation
This is an excellent opportunity for an AV professional looking to take ownership of a technically diverse environment while working within a unique and prestigious setting. Apply today to receive the full job description and discuss the opportunity in confidence.
Audio Visual Technician employer: Jacobs Massey
Join a prestigious Central London organisation that values its employees and fosters a dynamic work culture. As an Audio Visual Technician, you'll enjoy competitive salaries, generous annual leave, and excellent benefits including private medical cover and ongoing professional development. This role offers the chance to work in a vibrant environment, supporting high-profile events while enhancing your technical skills and customer service expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Audio Visual Technician
✨Tip Number 1
Network like a pro! Attend industry events and meet-ups to connect with other AV professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in live events. This could be videos, photos, or even testimonials from clients. It’s a great way to demonstrate your expertise and make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common AV-related questions. Think about scenarios where you solved problems or delivered exceptional service. We want you to shine and show how you can handle the pressure of live events!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Audio Visual Technician
Some tips for your application 🫡
Show Off Your AV Skills:Make sure to highlight your experience with AV technologies and live events in your application. We want to see how you've tackled challenges and delivered exceptional experiences in the past!
Tailor Your Application:Don’t just send a generic CV! Customise your application to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Personable:Since this role is customer-facing, let your personality shine through in your written application. We appreciate a friendly tone and a bit of enthusiasm about working with clients and stakeholders!
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Jacobs Massey
✨Know Your AV Stuff
Brush up on your technical knowledge about AV systems, conferencing solutions, and presentation technologies. Be ready to discuss specific equipment you've worked with and how you've solved problems in past events.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, think of examples where you've provided excellent service. Prepare to share stories that highlight your communication skills and ability to work with clients and stakeholders.
✨Be Ready for Troubleshooting Scenarios
Expect questions that test your problem-solving abilities. Think of common AV issues that arise during live events and how you would handle them. This will show your proactive approach and technical expertise.
✨Flexibility is Key
Demonstrate your willingness to work evenings and weekends when necessary. Share any previous experiences where you've adapted to changing schedules or last-minute requests, showcasing your commitment to delivering exceptional experiences.
