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- Tasks: Join our team as an Audio Visual Service Engineer, providing on-site support and maintenance for AV systems.
- Company: Be part of a leading AV support team in the vibrant City of London.
- Benefits: Enjoy overtime pay, flexible hours, and a dynamic work environment.
- Why this job: This role offers hands-on experience with cutting-edge AV technology and a chance to make a real impact.
- Qualifications: You need 5-7 years of AV service experience and familiarity with Crestron and QSC systems.
- Other info: Work Monday to Friday, with additional evening or weekend support as needed.
The predicted salary is between 36000 - 60000 £ per year.
WeareseekinganexperiencedandproactiveAudioVisual(AV)ServiceEngineertojoinaleadingAVsupportteambasedinLondon.Thisisafull-time,on-siterolerequiringadedicatedandsolutions-focusedindividualwhotakesprideindeliveringhigh-qualityserviceandpreventativemaintenancetoarangeofAVsystems,includingLEDvideowallsandintegratedmeetingroomtechnologies.
JobOverview:
WeareseekinganexperiencedandproactiveAudioVisual(AV)ServiceEngineertojoinaleadingAVsupportteambasedinLondon.Thisisafull-time,on-siterolerequiringadedicatedandsolutions-focusedindividualwhotakesprideindeliveringhigh-qualityserviceandpreventativemaintenancetoarangeofAVsystems,includingLEDvideowallsandintegratedmeetingroomtechnologies.
KeyResponsibilities:
Provideon-sitesupport30hoursperweek,scheduledbetween7:00am4:00pm,MondaytoFriday(exactscheduleconfirmedatleastonemonthinadvance).
Deliveranadditional10hourspermonthofscheduledout-of-hourssupport,includingeveningsorweekendsdependingonoperationalneeds.
Performscheduledmaintenance,preventativeservicing,systemchecks,andreportingwithincoreworkinghours.
ProvideresponsivesupportanddiagnosticsforAVsystemsincludingLEDvideowalls,AVcontrolplatforms,andmeetingroomequipment.
Ensurethatalltasksarelogged,tracked,andreportedinlinewithservicelevelagreementsandinternalprocesses.
Collaboratewithinternalteamsandclientstomaintainoptimalsystemfunctionalityandusersatisfaction.
Overtimepaidat1.5xrateforanyhoursworkedbeyondthestandard40-hourweeklyschedule.
UKpublicholidaysareexcludedfromregularhoursunlessexplicitlyagreedinwriting.
TechnicalScope:
Maintenanceandsupportof:
o LEDvideowalls
o MeetingroomAVsystems
o AVcontrolplatforms(e.g.,Crestron,QSC,andothercontrolsystems)
CandidateProfile:
Minimum57yearsofexperienceinasimilarAVservice/supportrole.
IndustrycertificationsuchasCTShighlydesirable.
StrongworkingknowledgeofAVsystemsintegration,diagnostics,andtroubleshooting.
FamiliaritywithCrestron,QSC,andothercontrolplatformsisessential.
Demonstratesa\”can-do\”attitude,professionalism,andacommitmenttodeliveringhigh-qualityservice
Audio Visual Service Engineer in City of London employer: Jacobs Massey
Contact Detail:
Jacobs Massey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Service Engineer in City of London
✨Tip Number 1
Network with professionals in the AV industry. Attend local events or join online forums where you can connect with others who work in audio-visual services. This can help you learn about job openings and get insider information on what employers are looking for.
✨Tip Number 2
Familiarise yourself with the latest AV technologies and systems, especially those mentioned in the job description like LED videowalls and Crestron control systems. Being knowledgeable about these tools will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Prepare to discuss your previous experience in detail, particularly any specific projects or challenges you've faced in AV service roles. Highlighting your problem-solving skills and how you've delivered high-quality service will resonate well with hiring managers.
✨Tip Number 4
Showcase your commitment to ongoing professional development. Mention any relevant certifications you have or are pursuing, such as CTS, and express your eagerness to stay updated with industry trends. This demonstrates your dedication to the field and can set you apart from other candidates.
We think you need these skills to ace Audio Visual Service Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual service and support roles. Emphasise any specific work with LED video walls, meeting room AV systems, and control platforms like Crestron or QSC.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and problem-solving skills. Mention your commitment to high-quality service and provide examples of how you've successfully managed AV systems in the past.
Highlight Relevant Certifications: If you have industry certifications such as CTS, make sure to include them prominently in your application. This can set you apart from other candidates and demonstrate your expertise.
Showcase Your Soft Skills: In your application, highlight your professionalism, communication skills, and ability to collaborate with teams and clients. These soft skills are crucial for maintaining user satisfaction and optimal system functionality.
How to prepare for a job interview at Jacobs Massey
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of AV systems, especially LED videowalls and control platforms like Crestron and QSC. Be prepared to discuss specific experiences where you successfully diagnosed or troubleshot AV issues.
✨Demonstrate Your Problem-Solving Skills
During the interview, highlight instances where you faced challenges in previous roles and how you resolved them. This will show your proactive approach and solutions-focused mindset, which is crucial for this position.
✨Emphasise Your Customer Service Experience
Since the role involves collaborating with internal teams and clients, share examples of how you've maintained user satisfaction in past positions. Discuss your communication skills and how you ensure high-quality service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as urgent support requests or system failures. Practising responses to these scenarios can help you demonstrate your readiness for the role.
