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For Companies At a Glance
- Tasks: Join our team to maintain and support cutting-edge AV systems daily.
- Company: Be part of a leading AV support company based in vibrant London.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Work with innovative technology and a passionate team dedicated to excellence.
- Qualifications: Experience in AV systems and a proactive attitude are essential.
- Other info: This is a full-time, on-site role perfect for tech enthusiasts.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We are seeking an experienced and proactive Audio Visual (AV) Service Engineer to join a leading AV support team based in London. This is a full-time, on-site role requiring a dedicated and solutions-focused individual who takes pride in delivering high-quality service and preventative maintenance to a range of AV systems, including LED videowalls and integrated meeting room technologies.
Key Responsibilities
Provide on-site support 30 hours per week, scheduled between 7:00am – 4:00pm, Monday to Friday (exact schedule confirmed at least one month in advance).
Deliver an additional 10 hours per month of scheduled out-of-hours support, including evenings or weekends depending on operational needs.
Perform scheduled maintenance, preventative servicing, system checks, and reporting within core working hours.
Provide responsive support and diagnostics for AV systems including LED videowalls, AV control platforms, and meeting room equipment.
Ensure that all tasks are logged, tracked, and reported in line with service level agreements and internal processes.
Collaborate with internal teams and clients to maintain optimal system functionality and user satisfaction.
Overtime paid at 1.5x rate for any hours worked beyond the standard 40-hour weekly schedule.
UK public holidays are excluded from regular hours unless explicitly agreed in writing.
Technical Scope
LED videowalls
Meeting room AV systems
AV control platforms (e.g., Crestron, QSC, and other control systems)
Candidate Profile
Minimum 5–7 years of experience in a similar AV service / support role.
Industry certification such as CTS highly desirable.
Strong working knowledge of AV systems integration, diagnostics, and troubleshooting.
Familiarity with Crestron, QSC, and other control platforms is essential.
Demonstrates a \”can-do\” attitude, professionalism, and a commitment to delivering high-quality service
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Audio Visual Service Engineer employer: Jacobs Massey
Contact Detail:
Jacobs Massey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Service Engineer
✨Tip Number 1
Familiarise yourself with the latest AV technologies and trends. Being knowledgeable about LED video walls and integrated meeting room systems will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Network with professionals in the AV industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within our team.
✨Tip Number 3
Prepare to showcase your problem-solving skills. We value proactive individuals, so think of examples from your past experiences where you successfully resolved AV-related issues or improved service delivery.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will help you align your responses and demonstrate how you can contribute to our team's success during the interview process.
We think you need these skills to ace Audio Visual Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual systems and service engineering. Include specific examples of past projects or roles that demonstrate your skills in delivering high-quality service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AV technology and your proactive approach to problem-solving. Mention why you are interested in this specific role and how your background aligns with the company's needs.
Highlight Technical Skills: In your application, emphasise your technical skills related to AV systems, such as experience with LED video walls and integrated meeting room technologies. Be specific about the tools and technologies you are familiar with.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a service-focused role.
How to prepare for a job interview at Jacobs Massey
✨Showcase Your Technical Skills
Be prepared to discuss your experience with various AV systems, particularly LED video walls and integrated meeting room technologies. Bring examples of past projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Abilities
Since the role requires a solutions-focused individual, be ready to share specific instances where you identified a problem and implemented a successful solution. This will highlight your proactive approach.
✨Emphasise Customer Service Experience
As this position involves delivering high-quality service, talk about your previous roles where you interacted with clients. Share how you ensured customer satisfaction and handled any issues that arose.
✨Prepare Questions About the Team and Company
Show your interest in the role by preparing thoughtful questions about the AV support team and the company's approach to service delivery. This demonstrates your enthusiasm and helps you assess if it's the right fit for you.
