We are looking for an experienced AV Technician to join an established in-house AV and events team based in Central London.
This is a hands-on role supporting a varied programme of meetings, conferences, corporate events and hybrid/virtual events. You will be responsible for setting up, operating and de-rigging AV equipment while providing high-quality technical support to clients throughout the event lifecycle.
The successful candidate will have a good understanding of AV technology and live event production, combined with strong customer service and troubleshooting skills.
Key Responsibilities
- Set up, operate and de-rig AV equipment for meetings, conferences and live events.
- Provide live technical support during in-person, hybrid and virtual events.
- Support live streaming and virtual event delivery.
- Record audio and video content for a range of events.
- Liaise directly with clients to understand their technical and AV requirements.
- Provide advice and practical solutions to ensure events run smoothly.
- Carry out routine maintenance and basic repairs of AV equipment.
- Identify and report equipment faults and assist with arranging repairs.
- Support technology upgrades and improvements to AV systems.
- Work closely with internal events and venue teams to coordinate successful event delivery.
- Provide basic coordination and oversight of freelance AV technicians when required.
Skills & Experience
- Good knowledge of professional AV equipment and live event production.
- Experience supporting hybrid and virtual events.
- Confident setting up and operating AV equipment within a live environment.
- Experience dealing directly with clients and users with varying levels of technical knowledge.
- Strong troubleshooting and problem-solving skills.
- Able to remain calm and professional during high-pressure live events.
- Good organisational skills with the ability to manage multiple priorities.
- Comfortable taking ownership of an event from initial client discussions through to onsite delivery.
- Strong communication skills and a professional, customer-focused approach.
- Able to work independently as well as part of a wider AV and events team.
Working Hours
The role requires some flexibility around event schedules, including early mornings, evenings and occasional weekends.
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Audio Visual Technician employer: JACOBS-MASSEY LTD.
Jacobs Massey is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those passionate about the technical events industry. Located in Hertfordshire, employees benefit from a supportive environment that prioritises professional growth and offers opportunities to work on diverse and exciting projects. With a commitment to innovation and excellence, joining our team means being part of a forward-thinking company that values your contributions and encourages your development.
