At a Glance
- Tasks: Be the welcoming face of our Manchester office, supporting reception and facilities tasks.
- Company: Join Jacobs, a company that values safety, integrity, and inclusion.
- Benefits: Enjoy flexible working arrangements, well-being benefits, and professional development opportunities.
- Other info: Full training provided, with a focus on practical experience and career growth.
- Why this job: Make a real impact on the experience of visitors and staff in a dynamic environment.
- Qualifications: Strong communication skills and a proactive mindset are key; experience is a plus but not essential.
The predicted salary is between 24000 - 36000 € per year.
As a Facilities & Reception Support professional within our UK Facilities & Real Estate team, you will play a central role in shaping the experience of everyone who walks through the doors of our Manchester hub office – The Lincoln. Sitting at the forefront of our client‐centric journey, you will be the face of our Front of House (FoH) operation and a key contributor to the smooth running of one of our major UK offices.
In this dynamic position, you will support a wide range of office, reception, and facility functions. From greeting visitors and managing reception services to coordinating mail, supporting meeting room readiness, and ensuring the overall organisation and appearance of the workplace, your work will help create a welcoming, efficient, and safe environment for staff and guests.
You will assist in facilities tasks such as maintaining office supplies, liaising with contractors, supporting health, safety, and sustainability initiatives, and responding to facility‐related needs across the office. You may also help with room setups, basic maintenance coordination, and general space management. The role can be fast‐paced at peak times – you will sometimes work alongside another colleague at the desk, and occasionally operate solo depending on business needs.
This is an office‐based role, supporting full‐time hours (40 hours per week, Monday to Friday). Physical activity is a routine part of the job – you will need to be comfortable lifting, bending, walking, climbing stairs, and sitting for extended periods at reception, aligned with UK HSE guidance.
Your contribution will directly enhance the day‐to‐day experience of employees and visitors while helping maintain an organised, safe, and client‐focused workplace.
What you will need:
- Strong communication and interpersonal skills, with the confidence to engage with stakeholders at all levels.
- A proactive mindset with strong work ethic, initiative, and self‐motivation.
- The ability to stay positive and resilient while managing unexpected changes or busy periods.
- Flexibility to adapt to fluctuating workloads and periods of increased activity.
- A collaborative approach, enjoying team interaction while also capable of working independently.
- Patience, professionalism, and a friendly, welcoming presence at Front of House.
- Previous experience in Facilities, Reception, Real Estate, or a similar operational support environment is desirable – but not essential.
- Comfort using office systems and equipment, and confidence in supporting general facilities tasks.
- Ability to multitask, prioritise effectively, and maintain a well‐organised workspace.
- Strong customer‐service orientation, ensuring visitors and staff receive an excellent experience.
- Ability to carry out regular physical tasks, including lifting (in line with UK HSE guidance), bending, stooping, walking, climbing stairs, and sitting at the reception desk for long periods.
Full onboarding and on‐the‐job training will be provided, focusing on practical experience rather than formal qualifications.
Joining Jacobs connects you with local and global opportunities. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business and believe that by supporting one another through a culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.
With safety and flexibility always top of mind, we have gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You will discover flexible working arrangements, benefits, and opportunities, from well‐being benefits to our global giving and volunteering programme, to exploring new and inventive ways to help our clients make the world a better place.
We aim to embed inclusion and belonging in everything we do. We welcome people for who they are and champion the richness of diverse perspectives, lived experiences and backgrounds in the workplace. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and Find Your Community initiatives.
Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit VERCIDA to view and access our roles.
As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
Onsite employees are expected to attend a Jacobs Workplace on a full‐time basis, as required by the nature of their role.
Your application experience is important to us, and we are keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
Facilities & Reception Support - Manchester employer: Jacobs Engineering Group Inc.
At Jacobs, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises safety, integrity, and inclusion. Our Manchester hub provides a supportive environment where employees can thrive through flexible working arrangements, comprehensive training, and opportunities for personal and professional growth. Join us to be part of a team that values diverse perspectives and fosters a sense of belonging, ensuring that every employee feels valued and empowered to make a meaningful impact.
Contact Detail:
Jacobs Engineering Group Inc. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities & Reception Support - Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the Front of House operation, being able to engage confidently with visitors and staff is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your proactive mindset. Think of examples from your past experiences where you took the initiative to solve a problem or improve a process. This will demonstrate your self-motivation and work ethic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to a welcoming and efficient workplace.
We think you need these skills to ace Facilities & Reception Support - Manchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Facilities & Reception Support role. Highlight any relevant experience or skills that match the job description, like your customer service skills or ability to multitask in a busy environment.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Jacobs Engineering Group Inc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities & Reception Support role. Familiarise yourself with the key responsibilities like greeting visitors, managing reception services, and supporting health and safety initiatives. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Communication Skills
Since this role requires strong communication and interpersonal skills, be prepared to showcase these during your interview. Practice answering questions clearly and confidently, and think of examples where you've successfully engaged with stakeholders or handled challenging situations in a friendly manner.
✨Demonstrate Your Proactive Mindset
Employers love candidates who take initiative! Think of times when you've gone above and beyond in previous roles, whether it was coordinating a successful event or improving office organisation. Share these stories to highlight your proactive approach and strong work ethic.
✨Prepare for a Fast-Paced Environment
This role can get busy, so be ready to discuss how you handle pressure and unexpected changes. Share examples of how you've managed multiple tasks effectively, prioritised workloads, and maintained a positive attitude during hectic periods. This will show that you're adaptable and resilient, which is crucial for success in this position.
