Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive growth in the Hotels Sector by managing key accounts and securing new business opportunities.
- Company: Join a leading global coffee company with a rich history and innovative spirit.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Why this job: Be part of a team shaping the future of coffee while building strong client relationships.
- Qualifications: Proven B2B sales experience and strong negotiation skills required.
- Other info: Collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
As a vital member of the National Accounts sales team, the Key Account Manager will drive the long-term growth strategy within the Hotels Sector. This role is responsible for nurturing existing client relationships and managing current contracts to ensure continued success and satisfaction.
In addition to maintaining established accounts, the Key Account Manager will collaborate closely with the New Business Key Account Manager to identify and secure new business opportunities. Success in this role requires a collaborative approach, working cross-functionally with teams across Marketing, Operations, Supply Chain, Demand Planning, and Finance to align with our strategic goals and deliver on our growth agenda.
Customer Management- Manage and grow an existing portfolio of customers across all product categories, identifying opportunities to drive volume growth in line with the Annual Operating Plan.
- Build and maintain strong relationships with key end-customers, including major hotel groups such as Marriott Hotels and Village Hotels.
- Develop compelling, customer-specific sell-in stories for new product launches and premiumisation initiatives.
- Ensure high levels of forecast accuracy and minimal bias swing for both ingredients and machines.
- Proactively develop mitigation strategies to address potential risks to plan delivery.
- Collaborate on the development of long-term plans aligned with the company’s 5-year growth strategy.
- Contribute to the development and execution of the National Accounts strategy.
- Partner with cross-functional teams—including Marketing, Finance, and Operations—to refine go-to-market strategies and build winning propositions for the Hotels segment, including full-service solutions and ingredient supply.
- Act as a subject matter expert in the Away From Home coffee category, staying informed on trends and insights.
- Strategically plan and execute customer negotiations to optimise both volume and value, in line with agreed terms, business potential, and timing.
- Define the scope and approach for local customer negotiations to ensure alignment with broader commercial objectives.
- Proven sales experience within a professional B2B environment.
- Demonstrated success in driving NOS (Net Operating Sales), Gross Margin, and EBIT growth.
- Strong track record in prospecting, negotiating, and securing new business wins.
- Structured and strategic approach to account management.
- Excellent leadership and communication skills, with the ability to influence and inspire.
- Commercially astute, with a solid understanding of P&L management and the ability to leverage key business metrics.
- Confident negotiator, capable of engaging effectively at all organizational levels.
- Strong stakeholder management skills, both internally and externally.
- Exceptional planning, analytical, and problem-solving capabilities.
- Brings fresh thinking and innovative ideas to the table.
- Good working knowledge of the coffee category, particularly within the Away From Home market.
Key Account Manager (Hotels) - AFH - Field Sales employer: Jacobs Douwe Egberts
Contact Detail:
Jacobs Douwe Egberts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager (Hotels) - AFH - Field Sales
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry, especially those in hotels or related sectors. Attend events, join online forums, and don’t be shy to reach out on LinkedIn – you never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their coffee offerings and how they fit into the market. This will help you craft compelling stories about how you can drive growth and build relationships with key customers.
✨Tip Number 3
Showcase your negotiation skills! Be ready to discuss past experiences where you’ve successfully secured new business or managed key accounts. Use specific examples that highlight your strategic approach and ability to influence stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you on board!
We think you need these skills to ace Key Account Manager (Hotels) - AFH - Field Sales
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in B2B sales and any specific achievements that align with our goals in the Hotels Sector.
Showcase Your Relationship Skills: Since this role is all about nurturing client relationships, share examples of how you've successfully managed accounts in the past. We want to see your ability to build strong connections with key customers!
Demonstrate Your Strategic Thinking: We love a candidate who can think ahead! Include instances where you've developed long-term plans or strategies that led to growth. This will show us you're ready to contribute to our 5-year growth strategy.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Jacobs Douwe Egberts
✨Know Your Coffee
As a Key Account Manager in the Hotels sector, it's crucial to have a solid understanding of the coffee category, especially in the Away From Home market. Brush up on current trends and insights related to coffee consumption in hotels, and be ready to discuss how you can leverage this knowledge to drive sales.
✨Showcase Your Relationship Skills
This role is all about nurturing client relationships. Prepare examples of how you've successfully managed accounts in the past, particularly with major clients. Highlight your ability to build rapport and trust, as well as any strategies you've used to maintain high levels of customer satisfaction.
✨Prepare for Negotiation Scenarios
Negotiation is key in this position, so think of specific instances where you've successfully negotiated terms that benefited both parties. Be ready to discuss your approach to planning and executing negotiations, and how you align them with broader commercial objectives.
✨Collaborate and Communicate
Since this role requires working cross-functionally with various teams, prepare to discuss how you've collaborated with marketing, finance, or operations in previous roles. Share examples of how effective communication has led to successful outcomes, and be ready to demonstrate your leadership skills.
