Outbound Contact Centre Operative
Outbound Contact Centre Operative

Outbound Contact Centre Operative

Full-Time 10 - 16 £ / hour (est.) No home office possible
Jacob Thomas Associates

At a Glance

  • Tasks: Make outbound calls to offer free solar and battery surveys to customers.
  • Company: Exciting renewable energy company in Leicester with a professional team.
  • Benefits: Great working environment, free parking, training opportunities, and fantastic canteen.
  • Why this job: Join a dynamic team and help customers go green while developing your skills.
  • Qualifications: Good telephone manner, computer literacy, and a target-driven attitude.
  • Other info: Temporary to permanent position with genuine progression opportunities for star performers.

The predicted salary is between 10 - 16 £ per hour.

We have some very exciting opportunities for Outbound Call Centre Operatives for a City Centre based Renewable Energy company. This is a fantastic opportunity to be part of a professional team, you will be contacting domestic customers offering free, no obligation solar and battery surveys. This role is a temporary to permanent position for the right candidate. There are genuine progression opportunities within the business for star performers.

The Role:

  • Making outbound calls to domestic customers
  • Booking appointments to progress to sales
  • Adhering to company process
  • Working to company targets and goals

Our Ideal Candidate:

  • Computer literate
  • Good telephone manner
  • Work to tight deadlines
  • Motivated and target driven
  • Attention to detail
  • Work within a team environment

If you are interested in this opportunity please apply directly through this website or call (phone number removed). If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.

Outbound Contact Centre Operative employer: Jacob Thomas Associates

Join a dynamic and supportive team at our City Centre based Renewable Energy company, where we prioritise employee growth and development. Enjoy a fantastic working environment with great benefits including free car parking, excellent canteen facilities, and opportunities for overtime. With a focus on progression for high achievers, this role as an Outbound Contact Centre Operative offers a meaningful career path in a thriving industry.
Jacob Thomas Associates

Contact Detail:

Jacob Thomas Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Outbound Contact Centre Operative

✨Tip Number 1

Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your cold calling skills! Since this role involves making outbound calls, try role-playing with a friend or family member. This will boost your confidence and help you refine your pitch.

✨Tip Number 3

Be ready to discuss your target-driven mindset! Think of examples from your past experiences where you met or exceeded targets. This will demonstrate that you’re motivated and can thrive in a fast-paced environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Outbound Contact Centre Operative

Telesales
Cold Calling
Telecommunications
Customer Service
Data Entry
Business to Customer
Outbound Calling
Appointment Booking
Attention to Detail
Computer Literacy
Good Telephone Manner
Motivated and Target Driven
Teamwork
Ability to Work to Tight Deadlines

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in telesales and customer service. We want to see how your skills match the role of an Outbound Contact Centre Operative, so don’t be shy about showcasing your achievements!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with us in the renewable energy sector. Keep it friendly and professional, and let your personality come through.

Show Off Your Communication Skills: Since this role involves making outbound calls, we’re keen to see your communication skills in action. Use clear and concise language in your application, and make sure to proofread for any typos or errors.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t forget to follow up if you haven’t heard from us in a couple of weeks!

How to prepare for a job interview at Jacob Thomas Associates

✨Know Your Stuff

Before the interview, make sure you understand the basics of the renewable energy sector and the specific services the company offers. Brush up on your knowledge about solar energy and battery surveys, as this will show your genuine interest in the role.

✨Practice Your Pitch

Since this role involves telesales and cold calling, practice how you would introduce yourself and the service you’re offering. Role-play with a friend or family member to get comfortable with the conversation flow and to handle potential objections.

✨Show Off Your Customer Service Skills

Be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will highlight your suitability for the role.

✨Be Target-Driven

Prepare to discuss how you work towards targets and goals. Have examples ready that demonstrate your motivation and ability to meet deadlines, as this is crucial for success in an outbound contact centre environment.

Outbound Contact Centre Operative
Jacob Thomas Associates

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